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NEWS
AI won’t solve all your problems. Humans will

By Benjamin Brial, founder of Cycloid.io. 

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NEWS
When every penny counts, why are restaurants still running on yesterday’s systems?

By Chris Teague, Managing Director UK of Syrve.

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NEWS
Building Sustainable AI Infrastructure: Lessons from Infra/STRUCTURE 2025

Thoughts from Infra/STRUCTURE 2025 - Joe Morgan, COO, Patmos Hosting.

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NEWS
How a Houston Manufacturer Modernized Operations and Scaled Production Through Strategic Technology

In Houston’s industrial sector, Champion Machine Tools has long been known for precision manufacturing, fast turnaround, and the kind of craftsmanship that keeps America’s supply chains running. But as customer demand increased and production complexity grew, the company faced a challenge many...

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NEWS
When models turn bad – AI hygiene keeps organisations on the right side of regulation

By Emily Steen, AI Solutions Developer, Thrive.

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NEWS
The hidden perils of overconfident agentic AI systems

By Andre Jay, Director of Technology at Warp Technologies.

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NEWS
Scotland must choose - AI powerhouse or AI wasteland

By Danny Quinn, Managing Director at DataVita.

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NEWS
Keeping the UK online through resilient data centre operations

By Alan Stewart-Brown, VP EMEA at Opengear.

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NEWS
Tool sprawl isn't about overpopulation but about underutilisation

By Neil Roseman, CEO, Invicti.

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NEWS
Beware of Tech Monocultures

By Sachin Agrawal, Managing Director for Zoho UK.

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NEWS
Powering resilience: The role of AI and connectivity in the utilities sector’s digital transformation

By Alexander Gittens, Utilities, Energy and Enterprise Sales Manager, Getac.ise Sales Manager,...

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NEWS
Ada Lovelace Day 2025

Lovelace’s legacy: building a future where women lead in tech.

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Videos

What it takes to deliver a data centre

Katie Coulson, Executive Vice President and General Manager, Skanska Advanced Technology, discusses the many factors which need to be considered when delivering a data centre design and build, including the...

Interview with Closer Still at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

Interview with Crestchic at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

Community collaboration and transparency - key to data centre success in the AI era

Edgar Van Essen, Managing Director, CCO and Partner for Switch Datacenters, outlines a dramatic decline in water use, new cooperative stakeholder models including green residual heat exchange networks, and a...

News

Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

Cyber security climbs the SMB agenda, as AI pressure exposes resilience gaps

New global research shows strong investment intent, yet weaknesses in day‑to‑day security and growing AI and third‑party risk are leaving many businesses exposed.

SMBs hit a cybersecurity breaking point

New global research shows internal teams can’t keep pace, fueling demand for always-on, outcome-driven security services.

Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust,...

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