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Expert Opinions

NEWS
Three strategies to create a customer centric culture and build a loyal customer base

Customer centric organizations that deliver superior customer experiences have one important success factor in common, they have loyal customers. By Ryan Tamminga, Vice President of Customer Success at Alchemer.

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NEWS
Three reasons why machine learning and artificial intelligence projects fail - and how to avoid them

By Gaurav Bajaj, Vice President at Secondmind.

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NEWS
Why Intelligent Automation is an Absolute Must

By Kay Knoche, DACH Lead for Decisioning & AI Solutions at Pegasystems.

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NEWS
It’s now or never for more perfect software

By Greg Ouillon, CTO at New Relic.

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NEWS
Five considerations to ensure your IoT rollout is managed effectively

By Stefan Spendrup, Vice President of Sales, Northern and Western Europe at SOTI.

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NEWS
Anatomical Adventures in VR: University’s Science Visualizations Tap NVIDIA CloudXR and 5G

By Greg Jones, senior manager of global business development for XR and product manager of CloudXR...

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NEWS
RPA — a high-quality solution for repetitive tasks

For nearly every organisation, data is now the lifeblood of their business. By Tim Hood, Associate...

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NEWS
Gamification, AI, VR & Smart Watching: the revolution in content interaction

By Oliver Botti, Strategic Marketing and Innovation Executive Director at Fincons Group.

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NEWS
What is full stack automation?

By Tyler Constable, Director of Engineering, Avantra.

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NEWS
How bots are helping companies to improve employee experience

By Julien Cordorniou, VP, Workplace from Facebook.

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NEWS
The importance of soft skills in the work-from-anywhere world

By Adam Spearing, Salesforce EMEA CTO.

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NEWS
2020 and the rise in use of low-code development tools

By Chris McLaughlin, chief product and marketing officer at nuxeo.

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Videos

Levelling the playing field: Cisco 360 insights for smaller partners

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares...

Observability investments on the increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

AI-Enhanced Security and Incident Response for MSPs

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified...

From MSP to MIP: The Rise of Agentic AI in the channel

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building...

News

Skylar Advisor adds AI-native guidance to IT operations

ScienceLogic introduces Skylar Advisor, an AI-native tool providing proactive, evidence-backed guidance for IT operations.

Commvault Geo Shield: strengthening data sovereignty and cyber resilience

Commvault introduces Geo Shield, strengthening data protection and compliance for enterprises through enhanced cloud sovereignty solutions.

Volvo Penta G17: flexible natural gas engine for data centres

Volvo Penta’s G17 natural gas engine aims to provide flexible, scalable power solutions for data centres and mission-critical infrastructure.

Unifying observability and feature management with Datadog Feature Flags

Datadog introduces Feature Flags, enhancing feature management by integrating it with observability for more efficient and safe software deployment.

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