NEWS
Five practical ways contact centres can use AI to create value

Consumer expectations in relation to ultra-fast interactions, ease of engagement and service quality have grown exponentially, fuelled by the lockdown experience of the past year. By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
How is the cloud encouraging hyperautomation, and why should I care?

Every business needs to be thinking in hyperautomation terms and investing tools such as DPCs - or risk being left behind. By Alasdair Hodge, Principal Engineer and Solutions Architect, Cloudsoft.

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NEWS
Machine Learning - success starts with these 10 steps

“Machine Learning (ML) can take an organisation’s digital transformation to new heights” — It’s a statement we hear time and time again, but in practice, it doesn’t achieve that warm and fuzzy turn-key transformation feeling the statement asserts. By Santiago Giraldo, Director of...

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NEWS
Don’t wait for blockchain, it’s more accessible than you think

When blockchain first hit the tech scene about 12 years ago, it was mostly recognised as the technology enabling Bitcoin transactions. Since then, it’s taken a while for blockchain to establish itself in the business world, but today we’re seeing more enterprises take advantage of it to help...

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NEWS
How blockchain and AI are helping the current COVID-19 vaccine rollout

As promising as the current COVID-19 vaccines are in the fight against the pandemic, the biggest...

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NEWS
AI and Automation – Is your business ready for hyperautomation?

As businesses gain through improved ROI, investment in hyperautomation is expected to increase to...

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NEWS
Hyperautomation, enabling the next digital age

Hyperautomation is proving to be a serious consideration when it comes to transformative business...

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NEWS
How to navigate intellectual property risk in blockchain projects

It’s been well over a decade since blockchain technology first burst onto the scene. And although...

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NEWS
Many organisations get cloud migration wrong – here’s how to get it right

By Randy Randhawa, Senior Vice President of Product Development at Virtana.

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NEWS
Human Digital Twin: The digital counterpart to the human worker

By Axel Schmidt, Senior Communications Manager, ProGlove.

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NEWS
IoT for Sustainability

By Dale Seed, oneM2M Technical Plenary Vice-Chair and Convida Wireless.

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NEWS
Observability is not one size fits all

Roles for data in your application development and infrastructure. By Iain Chidgey, Vice...

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Videos

David Rimmer, Microgrid Business Leader UK&I at Schneider Electric, outlines the ways in which data centre microgrid deployments can contribute to energy cost savings, energy resilience and independence, and...
Katie Coulson, EVP & General Manager, Skanska Advanced Technology (SAT), talks about how Skanska approaches some of the most demanding construction projects in the data centre industry, thanks to its new...
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, discusses the current business continuity and disaster recovery landscape.
Michael Anderson, VP, Business Development at Abstract Security, discusses the launch of the company’s PAINT Partner Program (Partnerships, Alliances, and INTegrations), designed to empower resellers, MSPs,...

News

Tech Mahindra launches an advanced Agentic AI marketplace, transforming enterprise autonomy and workflow efficiency.
BT's latest study highlights significant economic and environmental benefits from migrating to digital infrastructure across the UK's critical sectors.
Channel businesses are harnessing AI to enhance sustainability strategies, according to Nebula Global Services' latest report highlighting its growing role in ESG.
Beroe raises $34 million to enhance its procurement intelligence platform, embracing strategic growth and product innovation.