Digitalisation World

A new survey commissioned by Expereo exposes the true roadblocks to UK AI plans - poor infrastructure, resistance from employees, unreasonable demands.

Research shows that human experiences could unleash £100 more per customer service enquiry

New research from Ventrica shows that UK companies can’t afford to replace humans with AI in customer service enquiries, with an emotive experience unlocking repeat purchasing and more revenue.

Horizon River selects the Highlight Service Observability Platform

Horizon River, a leading provider of premium technology is redefining network solutions with its Secure Uptime service. The company has selected the Highlight Service Observability Platform to enhance service...

Schneider Electric unveils new solutions to increase power security and availability

Launches new transfer switch capabilities to keep critical equipment and operations up and running in the event of power outages.

Expert Opinions

Energy optimisation in data centres

Harnessing waste heat to reduce operating costs and improve sustainability.

AI isn’t just assisting shoppers, it’s replacing them - are businesses ready?

By Duncan Roberts, Associate Director at Cognizant Research.

The EU's circularity movement: Becoming a truly sustainable business

By Matthew Ekholm, Digital Product Passport and Circularity Specialist at Protokol.

Less routine, more automation: How AI-powered SIEM is revolutionizing threat detection and response

By Tim de Groot, General Manager for Benelux, Nordic And North West & Central Africa at Kaspersky.

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