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Securing a seamless user experience

Emely Patra, RVP and Head of EMEA Customer Success Strategy and Architecture at MuleSoft, discusses the findings of the company’s recently published 2022 Connectivity Benchmark report, highlighting some of the obstacles to creating fully connected user experiences, and explaining how APIs and low code tools can help to address the major integration challenges which need to be overcome as part of a successful digital transformation strategy.

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The role of AI in tackling the threat of cybercrime
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James Brodhurst, Principal Consultant at Resistant.ai, discusses the significant, increasing threat posed to consumers and businesses by ever more sophisticated and agile cyber-criminals. The good news is that there’s a range of technology solutions available to mitigate the risks posed by cybercrime, Resistant.ai’s identity forensics being one of them.

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Sustainability becoming a major Channel focus

Michael O’Hara, Group Managing Director of DataSolutions, a distributor of transformational IT solutions, talks through the results of the company’s Channel sustainability stock-take survey, revealing how companies are losing out on contracts if they can’t demonstrate their environmental credentials, how the Channel is beginning to address its sustainability responsibilities and highlights the success of DataSolutions’ Techies Go Green initiative.

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The benefits of harnessing network data

Sudheer Matta, Vice President Product Management AI Driven Enterprise, Juniper Networks, shares some insights from the company’s recent virtual summit – Driven By Experience. A key theme was the importance of using a combination of data and AI, including AIOps, to help improve network resilience, reliability, security and, ultimately, performance.

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Making the most of MLOps

DW talks to Asger Pedersen, Technical Lead MLOPs at DataRobot, about the emerging opportunity around MLOps. The conversation covers everything from the MLOps basics, MLOps implementation best practices and the benefits this relatively new technology offers. Asger also explains DataRobot’s approach to MLOps as well as sharing his views on how he sees the market developing over time.

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The solid state of storage receives an AIOps boost

DW talks to Ken Steinhardt, Field CTO at Infinidat, covering the company’s recently launched InfiniBox SSA solid state storage solution, as well as the role that AIOps has to play when it comes to delivering Infinidat’s Storage-as-a-Service, flexible consumption model. Ken also provides some fascinating insights into the company’s future plans and the storage market in general.

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Tackling cloud complexity with the right tools

Stela Udovivic, Director of Product Marketing, VMware Tanzu, explains how securing the right observability tools will help enterprises get control over their software and spot problems before they become a more widespread issue.

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The role of AIOPS in successful cloud migrations

John Gentry, Chief Technology Officer and SVP Business Development, Virtana, discusses how AIOPS provides end users with a ‘know before you go’ confidence in terms of how/when/where to move apps into the cloud (or not).

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Exploring IT’s digital experience challenges

Jon Cairns, VP, Technical Services at Nexthink, focuses on the challenges IT departments faced during the pandemic when it came to providing an optimised digital experience for a working-from-home workforce and how the lessons learned can better inform the provision and acceptance of technology rollouts into the future.

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The race to IT observability

Ted Redkar, Chief Product Officer, LogicMonitor, talks about achieving end-to-end observability in the age of digital transformation and technological convergence.

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How to get started with AIOPS

Pierre Aeschlimann, Principal Strategist, Digital Transformation and Value Realization, Ivanti, talks through the AIOPS fundamentals, emphasising the importance of discovery and dependency mapping (DDM), configuring the data sources, discovering the ITSM pain points and opportunities and the use of agile processes to implement solutions.

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The importance of AIOps within Value Stream Management

Companies that choose not to consider the AIOps-powered VSM approach are missing a significant opportunity, argues Gaurav Rewari, CTO and GM of AI and VSM at Digital.ai.

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AIOps: Moving beyond the trigger-driven alerts model with deep learning

Shaun McGirr, AI Evangelist, Dataiku, says that the standard application of AI to IT operations is to mitigate the “overload of red alerts”: too much noise, not enough signal. This is a valid concern as IT estates grow larger, but the emphasis on individual overload does nothing to address the underlying process issue. Machine Learning needs to be used in the right place and with the right data.

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AIOPS moves beyond the ‘angry teenage years’!

Paul Bevan, Navigator, Research Director: IT Infrastructure at Bloor Research, provides some great insights into the state of the AIOPS market, and its place in the overall Ops landscape, covering cloud, observability and Digital Operations Management along the way.

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The importance of intelligent automation

Guy Nadivi, Senior Director, Marketing, Ayehu, and host and producer of Intelligent Automation Radio, emphasises how crucial it is that end users embrace the opportunities of intelligent automation (IA). Firstly, he looks at the consequences of not implementing IA. Secondly, he offers some advice on how to optimise IA projects.

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News

Discover how Tata Communications and NiCE are set to enhance enterprise contact centres with AI-driven solutions.
Prevalon Energy has partnered with Emerson to enhance energy systems for data centres, aiming for improved reliability and sustainability.
Hornetsecurity introduces AI-powered enhancements to its Teams Protection with rapid response tools tackling Microsoft Teams security threats.
AWS unveils Fastnet, a game-changing cable system enhancing connectivity between the US and Ireland, fortifying cloud computing and AI capabilities.

Expert Opinions

The data centre market is booming thanks to AI. According to Goldman Sachs, the explosion in generative AI means demand for data could increase 50 per cent by 2027 and by as much as 165 per cent by the end of...
By Gordon Johnson, Senior CFD Manager, Subzero Engineering.
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By Martin Hodgson, Director of Sales EMEA at Paessler GmbH.