Digital transformation for engagement to insight

OpenText enhances EIM platform to include new discovery capabilities, next generation customer experience management and secures position as number one EIM cloud provider.

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NEWS
British businesses fear they will face digital disruption by 2018

Half of all UK business leaders (50%) fear that their industries face significant digital disruption within the next two years, according to new research published by Microsoft. The financial services sector, which employs 2.2 million people and contributes ?66bn in taxes to the UK...

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NEWS
Centrica selects Cognizant

Cognizant has been selected by Centrica, an international energy and services company, as a strategic partner to deliver end-to-end digital assurance as-a-service across Centrica’s technology landscape and enhance the efficiency, reliability and user experience of Centrica’s web and...

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NEWS
The human touch - still valued

Four out of five prefer that human customer service interactions remain a part of customer service.

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Public sector organisations miss the opportunity of cloud to support digital transformation

Research reveals majority of public sector executives see digital transformation as the biggest...

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NEWS
Critical IT events cost millions

Splunk has published the results of new research in a report titled “Masters of Machines...

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NEWS
IT leaders must shadow their business more closely to reduce Shadow IT

Communication, awareness and flexibility key to reducing Shadow IT risk.

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InvestCloud works with PwC

PwC will distribute InvestCloud’s Digital Applet Platform globally using...

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Wipro to acquire Appirio

Wipro has signed a definitive agreement to acquire Appirio, a global cloud services company...

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Progress releases DigitalFactory

Cloud platform helps businesses drive digital agility and deliver engaging customer experiences at...

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CA drives budget optimisation for Fiat Chrysler

FCA Italy, a company of the Fiat Chrysler Automobiles (FCA) Group, has implemented CA Project...

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NEWS
Atos teams with VMware to launch Digital Private Cloud offering

Atos has launched its Digital Private Cloud offering, part of Atos Canopy Cloud portfolio to...

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NEWS
Digital departures

Study by Sungard Availability Services finds that offering the right digital tools is a crucial...

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NEWS
European renewable energy provider accelerates its digital strategy

Kony has been selected by Green Network Energy to accelerate its digital revolution and support...

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Kesko and Tieto strengthen partnership

Driving efficiency through modernized IT and to develop digital services and customer experience...

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Videos

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
Marketing and Operations Director at Hyve Managed Hosting, Charlotte Webb shares her perspective on the forces reshaping the infrastructure market, from VMware migrations and rising costs to data sovereignty...
Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...
Robert Booker, Chief Strategy and Transformation Officer at Centrica, discusses the company’s ‘Navigating The Energy Labyrinth – the blueprint for power data centres’ report, focusing on the...

Expert Opinions

Data centres underpin the digital economy, enabling services from cloud computing to artificial intelligence and global communications. As demand continues to grow, the need for uninterrupted operation rises...
By Alyssa Sliney SVP of Delivery SAP Data GDC Syniti, part of Capgemini
By Sean Tilley, Senior Sales Director EMEA at 11:11 Systems
By Priyank Savla, Vice President, Marketing, Invicti.