Eggplant deepens AI test automation capabilities

New capabilities further perfect the ability to blend human expertise with AI-powered insights to optimize testing.

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Poland banks on blockchain

Polish Credit Office, the largest credit bureau in CEE, commits to implementing Billon blockchain for storage and secure access to sensitive customer information.

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Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Automation accepted in the workplace

The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint®...

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Salix Homes joins forces with ANS Group to enhance its digital services

Salford housing association Salix Homes has joined forces with leading cloud service...

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How robots and digitization will change the way we work

With around 1.8 million industrial robots, the number of robots has reached a new record in...

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Skillsoft introduces All Digital Transformation Courses

North Highland selects Skillsoft’s full portfolio of Digital Transformation courses to enhance...

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Cisco completes accompany acquisition

Cisco has completed the acquisition of Accompany, a privately held company based in Los Altos,...

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Academia and industry combine to tackle global issues with AI

New AI Network will bring academic research and industry insights together.

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Cisco showcases the museum of the future at the Natural History Museum

Cisco showcases the power of digital museums at the Natural History Museum.

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Managing cost, time and quality control key

Oracle’s Aconex selected for ease of implementation, security, reliability and multi-system...

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Citrix launches 'unified' digital workspace

Digital transformation, cloud and new workstyles are forcing businesses to rethink how and where...

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Flexible working patterns drive up IT investment across Europe

76% of organisations across Europe have increased IT and technology budgets this year.

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NEWS
Ryanair goes all-in on AWS

Airline chooses AWS for the broadest and deepest portfolio of cloud services, unmatched...

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Videos

Conrad Purcell, partner at Haynes Boone, explains how data centre development in sub-Saharan Africa is accelerating, driven by rising digital demand and infrastructure investment. While project finance through...
Dan Schiappa, President of Technology and Services at Arctic Wolf, discusses the results of the company’s 2025 AI report, which reveals that AI is rapidly becoming a cornerstone of modern cybersecurity, but...

Expert Opinions

By Orla Daly, Chief Information Officer at Skillsoft.
By Peter Miller, sales manager and refurbished technology expert, at ETB Technologies.
Straightline Consulting’s Craig Eadie discusses how the rapid rise of hyperscale and AI-driven data centres is amplifying project complexity and risk, and why comprehensive commissioning from day one is now...
This article was developed jointly by engineers from Black & White Engineering’s global offices, with contributions from: Wyn Turnbull, Yiping Lin, Niamh O’Halloran, Wesley Daniel, Rashi Negi, Aurore...