NEWS
John Lewis Partnership selects Capgemini

Capgemini has been selected to provide specialist IT application services to support the John Lewis Partnership’s technology systems and business processes.

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NEWS
Acquia launches Open Digital Experience Platform

Digital experience company Acquia has launched its new Acquia Open Digital Experience Platform (DXP). The Acquia Open DXP is powered by Acquia Marketing Cloud and Acquia Drupal Cloud, a unified solution that unlocks the value of data and content so organizations can rapidly create new digital...

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NEWS
Global supply chains not delivering on digital

Retailers are overly reliant on spreadsheets and legacy processes, but plan to embrace AI and Machine Learning to drive real-time pricing, planning and strategy.

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NEWS
Zoom and ServiceNow partner

Zoom to use Now Platform to help scale customer service operations and enable Hardware as a Service.

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NEWS
Gen Z study reveals a new digital reality

Gen Z is resetting expectations for digital experiences.

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NEWS
Deutsche Bank And Google partner to transform banking

Deutsche Bank and Google Cloud have agreed to join forces and form a strategic partnership that...

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NEWS
Fujitsu formulates flexible plan in Japan

Fujitsu will further accelerate its shift to becoming a Digital Transformation (DX) company with an...

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NEWS
Public sector productivity depends on IT performance

79% of IT and business decision makers working in the public sector believe investment in the...

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NEWS
John Lewis Partnership partners with Wipro

The John Lewis Partnership has created a new partnership with Wipro, to provide infrastructure...

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NEWS
Employees struggle with ‘information overload’ as working from home becomes the norm

One in three UK office workers do not feel equipped with the digital tools to move to remote...

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NEWS
Digitalise or die?

Hurdles to digital transformation include conflicting requests across the business, complex...

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NEWS
Manchester City and Intel Sports extend True View partnership

Manchester City and Intel Sports pen multi-year extension to 2019 partnership.

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NEWS
E.ON awards infrastructure modernisation and digital transformation

The partnership aims to enhance operational agility and innovation through a hybrid cloud strategy.

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NEWS
112 working hours, per worker, wasted using difficult digital tools each year

More than 200 million working hours lost across the UK’s 43,000 medium-large sized businesses.

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NEWS
People need to be at the centre of IT decisions

Study finds that employees are being overlooked when businesses adopt new technology.

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Videos

In this conversation, Daniel Welling, Co-Founder of MSP Finance Team, shares his perspective on the financial realities facing managed service providers today. He explores why profitability can be difficult to...
Laurent Gil, President of Cast AI, discusses the findings of the company’s 2026 State of Kubernetes Optimisation Report, a comprehensive analysis of GPU, CPU, and memory utilisation across non-optimised...
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses...

Expert Opinions

By Mark Lewis, Chief Marketing Officer at Pulsant
In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing,...
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.