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NEWS
Customer turnover rate hits 33%

“The Great Customer Resignation,” fueled by poor customer experience (CX) and a lack of customer centricity, is hitting businesses hard, new research from SugarCRM has found. The average customer turnover rate is now nearly one-third globally and 33 percent in the UK, meaning businesses are...

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NEWS
C-suite needs to become more digitally aware and 'invest, innovate and automate'

Nutanix has published the findings of the recently commissioned IDC CXO Survey, outlining that while companies are building better digital habits and systems, a shift is needed from digital culture to value realisation. Surveying leaders across EMEA, the IDC InfoBrief, sponsored by Nutanix, From...

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NEWS
Digital transformation momentum increases

Digitopia has found that the digital maturity average has improved from 2.7 in 2020 to 2.8 in 2021 across all industries and geographies, according to its Digital Maturity Index (DMI). The same survey found that organisations are reasonably aware of their digital needs, falling in the...

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NEWS
Financial services sector backs hybrid recruitment

Riverbed | Aternity unveils that nearly half (42%) of all IT decision makers (ITDMs) and 38% of business decision makers (BDMs) in the Financial Services sector believe that over 50% of their workforce will remain hybrid post-pandemic.

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NEWS
Almost all organisations falling short on data protection

The Veeam Data Protection Trends Report 2022 finds that 67% of businesses are turning to...

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NEWS
Schneider Electric celebrates promising start of its Sustainability Impact program

2021-2025 program launched a year ago delivers on first year expectations.

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NEWS
Businesses are failing to leverage mobile technology

SOTI Global Report finds almost half (45%) of enterprises are failing to leverage mobile technology...

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NEWS
Infectious enthusiasm for recurring digital services

Zuora has released the latest Subscription Economy Index™ (SEI) report, which found subscription...

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NEWS
Data scientists reveal digital roadblocks

SAS research also identifies strategies to capitalise on this pivotal moment and empower data...

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NEWS
Permanent TSB engages Kyndryl to advance its digital transformation

Collaboration will support Permanent TSB to improve and speed innovation in banking services.

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NEWS
Companies 'unable to scale' digital transformation plans

As the UK economy seeks to ‘build back better’ from the Covid-19 pandemic, connectivity funding...

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NEWS
Employees feel ‘new normal’ has left them more vulnerable to cyberthreats

A fifth of employees believe their organisation has held back from modernising its processes with...

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NEWS
Wipro selected as strategic transformation partner by ABB

Wipro to drive digital workplace services for ABB’s employees worldwide.

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NEWS
EuroEXA reports European Exascale Programme innovation

EuroEXA meets the requirement for an energy-efficient compute platform for AI and data-driven...

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NEWS
Contentstack and Sputnik Digital join forces to accelerate Axelos’s digital transformation

Contentstack and Sputnik Digital, a digital engineering agency have joined forces to serve best...

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Videos

REMI delivers renewable energy portfolio optimisation

Albert Hofeldt, Chief Product and Technology Officer at Power Factors, discusses the launch of Unity REMI: Renewable Energy Management Intelligence. REMI is the purpose-built intelligence engine that...

Closing the visibility gap in modern MSP cybersecurity

Kristian Wright, Co-Founder and CEO at enhanced.io, discusses why MSPs must move beyond traditional endpoint security and embrace a unified approach across endpoint, network, cloud, identity, and IoT...

What to do when delivery volumes shrink and prices climb?

Oskar Lampe, Regional Director at BCS Consultancy, discusses how supply chain disruption, material shortages and rising costs are creating new challenges for data centre construction projects.

Micromanaging data centre infrastructure brings maximum rewards

Mike Slevin, Director of EMEA market at Fluke Corporation, explains how, as AI demand accelerates, new research from the company reveals a growing confidence crisis among data centre professionals, raising...

Expert Opinions

AI sovereignty must go beyond chips and models - how local LLMs can help businesses build sovereign AI

By Tobie Morgan-Hitchcock, CEO & co-founder, SurrealDB.

Deepfakes are changing cybercrime and creating a new challenge for channel partners

By Ricardo Arroyo, Principal Product Manager at WatchGuard

Can the UK construction market deliver data centre ambitions?

By James Vaughan, Associate Director, BCS Consultancy.

How Agentic AI Is Reshaping Enterprise Architecture and the Channel Ecosystem

In this Q&A, Kristian Györkös, Senior Vice President and Global Head of Channel at WSO2, discusses how the rise of agentic AI is reshaping enterprise architecture, driving demand for composable systems and...

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