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Frontline workers overlooked in employee engagement strategies

New research from Opinion Matters, commissioned by SocialChorus, the digital employee experience platform, has shown a stark disparity between desk-based/wired and frontline workers when it comes to Digital Employee Experience (DEX) with a fifth of HR and Internal Communications (IC) respondents...

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NEWS
Metropolitan Police Service chooses Capgemini

More agile IT service will help the UK’s largest police force to realize its digital policing vision.

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NEWS
New report reveals crucial employee experience gap and the technologies critical to bridging it

A new report from analyst firm Constellation Research has urged enterprises to adopt disruptive technologies and take advantage of a historic opportunity to transform employee experience.

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NEWS
Financial Services must fix their missed opportunity

Less than one-third (30%) of consumers believe the Financial Services firms they interact with now deliver a better digital experience than before the pandemic.

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NEWS
How green is your IT estate? Businesses increasingly choosing refurbished devices when upgrading IT

Increase in sustainable management of IT estates driven by refurbished devices and recycling...

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NEWS
Wipro to acquire Capco

Wipro to be one of the largest providers of integrated, end-to-end consulting, digital, cloud and...

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NEWS
Organisations struggle to reach their digital potential

New data highlights increases in technology investments to support Adaptive Cybersecurity over the...

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NEWS
Pandemic advances digital transformation across the globe

COVID-19 has catalysed the speed and depth of the world’s digital transformation efforts,...

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NEWS
Digital 'breakthrough' for clinical trial management

Paperwork-heavy clinical trial management is set to be revolutionised by a unique collaboration...

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NEWS
Innovations for hybrid work future

New innovations optimize flexibility and equitable access to information, enabling onsite and...

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NEWS
The secrets of digital transformation success - shared

A new report from Contino and Tech London Advocates identifies influential leaders and the tried...

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NEWS
Remote becomes reality

63% of IT executives say at least a quarter of their employees will continue to work remotely...

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NEWS
Retail industry lags behind in customer experience strategy

Despite ambition for customer experience success, lack of data and analytics hinders delivery.

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NEWS
81% of global IT decision makers plan to add MACH elements

C-suite is driving the push for modernization to enhance customer experience while saving on budget...

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NEWS
Research reveals a customer relationship crisis

Struggling to get a clear picture of their customers, more than half of sales leaders say their CRM...

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Videos

Waste heat from data centres could heat over 3.5 million UK homes

Simon Kerr, head of heat networks at EnergiRaven, discusses the recent analysis from EnergiRaven and Viegand Maagøe finds that projected growth in data centres will produce enough waste heat to warm millions...

Delivering sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning,...

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

From compliance to competitive advantage: the AI governance and cyber risk opportunity for MSPs

In this in-depth conversation, Roy Azoulay, Co-founder and CIO of Cynomi, and Phil Bindley, Field CISO at Intercity Technology, explore how MSPs and MSSPs can turn regulatory compliance, AI governance, and...

Expert Opinions

Scaling responsibly for the future of UK AI infrastructure at Data Centre World, 2026

By Matthew Baynes, Vice President of Secure Power & Data Centres UK&I Schneider Electric.

Powering the Future Responsibly: Driving Data Centre Growth with Sustainability at the Core

By Darren Ellis; Managing Director, EMEA, Park Place Technologies.

Future-Proofing Data Centres: How Silicone Roofing Cuts PUE and Protects Uptime

By Errol Bull, P.E., CSI, Application Development Leader at Momentive Performance Materials Inc. Member: IIBEC, ASTM C24, ISO TC59/SC8.

From ‘automated’ to orchestrated: Closing the real productivity gap in the enterprise

By Robin Smith, CTO of Perk.

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