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Ocean provides IT support for customers, in exclusive deal with London data centre, City Lifeline

IT services provider Ocean Intelligent Communications and central London data centre City Lifeline are partnering to provide clients of the two companies with a complete managed IT service. The partnership covers support for both within and beyond the walls of the data centre - giving customers of...

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IQNavigator automates IT and business processes with ServiceNow

IQNavigator has deployed ServiceNow software-as-a-service to automate its internal IT and business processes. In addition to using ServiceNow applications, IQNavigator built custom applications on the ServiceNow Service Automation Platform to address software change standards and IT compliance...

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Computacenter opens Service Desk Office in Budapest

Computacenter announces the opening of its latest International Service Centre in Budapest, Hungary aimed at satisfying increased demand for multilingual customer support within its customer base. The new office will be formally opened by Group CEO Mike Norris on the 14th January 2014, with the...

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IoE can create savings, increase productivity and revenue

New Cisco study reveals $4.6 Trillion in Value at Stake for governments that embrace IoE.

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Talend shares top technology predictions for 2014

Talend has announced its top technology predictions for 2014. Executives at the company believe the...

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Arrow Electronics reveals ‘Arrow Global Training Alliance’ for IBM Global Training

Fast Lane first to join the Alliance.

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British start-ups need flexible technology solutions that are ultimately trustworthy

With the sharp increase in start-ups, and the shift to cloud, trust in CSPs never been more...

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Tickets.com transforms IT service delivery

Tickets.com is successfully using ServiceNow software-as-a-service as a global, automated platform...

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Atkins expands cloud services on UK Government G-Cloud

Atkins, the UK’s largest engineering consultancy, is making it easier for public sector...

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Measurement and analysis are key

Continuity Software has announced the results of the Continuity Software IT Operations Analytics...

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2014 trends

Allied Telesis predicts that management, security and optimization of infrastructures will be the...

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Top seven IT industry trends In 2014

Ian Kilpatrick, chairman of VAD Wick Hill Group, looks forward to the coming year.

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IBM to acquire Aspera

IBM has announced a definitive agreement to acquire Emeryville, CA-based Aspera, Inc....

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Claranet research points to importance of network-integrated cloud services

Nearly half of businesses are concerned about cloud’s dependency on internet access, finds...

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Queen Elizabeth Olympic Park to help London become digital world leader

Ambitious plans to transform Queen Elizabeth Olympic Park into one of the world’s leading...

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Videos

High AI adoption, but limited readiness across Asia

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

North-East ideally placed to deliver digital infrastructure for an AI-fuelled digital future - Part 2

Following on from our highly successful North-East data centre roadshow, which took place in Newcastle earlier this year, we keep the region’s data centre conversation going, as Mike Hoy, CTO at Pulsant, Zac...

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

AI continues to shape data centre design and operations innovation - Part 2: Energy & infrastructure

Stefano Mozzato Vice President of Marketing, EMEA, discusses the findings of the Vertiv Frontier report, which details the technology trends driving current and future innovation, from powering up for AI, to...

Expert Opinions

Why software quality needs to be a board-level responsibility

By Carl Andrews, CEO, Original Software

The infrastructure behind the UK’s AI ambitions

Chris Carreiro, Chief Technology Officer at Park Place Technologies, examines how sovereign compute ambitions and accelerating AI adoption are reshaping enterprise infrastructure strategies.

The Control Paradox: Why Regulated Industries Must Rethink AI in Security Operations

By Brett Candon, VP International at Dropzone AI

Automated vs Manual API Testing: Which Approach Is Right for You?

Compare automated vs manual API testing — pros, cons, tools, and use cases. Learn when to choose each approach and how to combine them for better results.

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