to Back Office Workforce Optimisation pioneer, eg solutions, Digital
Transformation is leading to back office activities breaking out of
traditional bricks and mortar role and function, as organisations seek
to dramatically improve their service customer propositions.
Darryl Brick, VP Partner Sales for Cradlepoint EMEA, and Lee Garrett, Head of Presales for Westbase.io, discuss the huge opportunity around enterprise wireless WAN, with 5G, edge and IoT bringing a new level of connectivity solutions alongside the more established LTE and 4G markets. The two organisations’ combination of Cradlepoint’s wireless connectivity solutions and Westbase-io’s Value Added Distribution provides UK and European Channel organisations with a powerful digital transformation proposition for their customers.
Charles Hunsucker, General Manager Americas and Data Centers at Kohler Uninterruptible Power, explains how its entire range of mission critical diesel generators is now compatible with Hydrotreated Vegetable Oil (HVO) – the latest development in the company’s sustainability focus.
Eric Herzog, CMO at Infinidat, suggests that organisations will have better success with their cybersecurity strategies if they embrace the wider, comprehensive idea of cyber resilience, with data protection and storage backup and recovery having a major role to play.
Richard Stevenson, CEO of Red Box, discusses the results of the company’s recent ‘Being Human’ report, which provides some valuable insights into the Conversational AI market – how its use is already helping to improve customer and employee experiences, as well as contributing to fraud prevention. Richard also discusses the roadblocks that need to be overcome before the technology becomes pervasive.