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Telco providers are losing a fifth of customers due to chatbots

Consumer frustrations mount as shoppers struggle to get adequate product support online, whilst almost half of telcos admit their online support tools miss the mark.

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NEWS
Pax8 launches security programme

Providing partners with a comprehensive enablement journey to security growth.

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NEWS
Generative AI expected to accelerate entry-level career progress across industries

Employees believe generative AI will facilitate a third (32%) of entry level tasks over the next 12 months.

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NEWS
Prioritising network performance and security among driving factors for UK SASE adoption

99% of organisations have experienced a security attack in the last 12 months .

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NEWS
SimpsonHaugh Architects embraces digital transformation with VDI and AI

New VDI environment avoids downtime worth £1.79 million, with staff costs totalling £35,000 saved...

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NEWS
Red Helix appoints former British Army officer as Head of Cyber

Tom Exelby brings specialised skillsets in strategic leadership and risk management after...

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NEWS
Techcombank and Databricks revolutionise banking

Techcombank, one of Vietnam’s leading financial institutions, has implemented the Databricks Data...

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NEWS
Schneider Electric acquires Motivair

Schneider Electric has signed an agreement to acquire a controlling interest in Motivair, a company...

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NEWS
Company bosses suffer a ‘preparation gap’ which could damage businesses

Research indicates overconfident professional services CEOs could be sleepwalking into reputation...

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NEWS
Value-add distribution for the AI age: Climb Channel Solutions launches in the DACH region

International distributor launches presence in DACH - and has eyes on acquisition targets as part...

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NEWS
90% of IT Solution Providers expect a rise in Marketplace sales by 2029

New survey finds online marketplaces are essential growth engines to expand customer base, offer...

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NEWS
M&G makes investment to revolutionise the environmental impact of data centres

Investment will scale the adoption of immersion cooling and the construction of waterless data...

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Videos

AI-Enhanced Security and Incident Response for MSPs

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified...

MSP Growth, SaaS Protection & Hyperscaler Independence

Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks,...

Levelling the playing field: Cisco 360 insights for smaller partners

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares...

Aprovis at DCW Asia - Part 2

DCW Asia 2025 - Part 2 of 3

Expert Opinions

Is AI over-hyped or transformational?

By Frédéric Godemel, EVP Energy Management, Schneider Electric.

2026: The year networks take control

By Markus Nispel, Head of AI Engineering & EMEA CTO, Extreme Networks.

Competing for Data Centre Talent and Building Your Own Pipeline

TES Power’s Operations Director, Martin Brannigan, discusses the challenges in talent shortage.

From Talent Development to Industry Standards: Why Commissioning Companies Must Act Now

Global Commissioning’s CEO Louis Charlton’s latest article comes during National Apprenticeship Week, as the importance of building up our next generation of talent’s skills for data centre facilities is...

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