BroadSoft introduces analytics-based contact centre Software-as-a-Service

BroadSoft CC-One cloud contact center solution integrates with unified communications and team collaboration applications to accelerate first contact resolution.

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Wercker launches commercial cloud-native automation platform

Wercker’s new Virtual Private Pipelines is its first paid-for service - a fully managed, scalable container-centric automation platform optimised for Kubernetes.

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Improve service to quickly meet business needs, says IDG survey

TmaxSoft announces availability of Tibero RDBMS for IBM Linux on POWER to enable IT decision makers to achieve their investment priorities.

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NEWS
AA Ireland selects Sabio to manage major IT infrastructure investment

Best practice customer contact solution, based on Avaya and Verint technology, set to realise operational savings at Dublin city centre contact centre.

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Anaplan adds data integration and visualisation choices

Partnerships with industry leaders Informatica and Tableau enhance planning and performance...

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Nuvias launches optimisation and visibility service

New managed service powered by Riverbed offers performance benefits to end users and creates a...

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NETSCOUT expands its cloud offering

24x7 service level agreement testing of cloud-based services for successful migration of...

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NEWS
85% of users believe ITSM analytics will enhance IT service delivery

ManageEngine has publsihed the results of their survey, Everything you need to know about ITSM...

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Enterprise-ready digital performance monitoring for OpenStack

Availability of the only end-to-end Digital Performance Platform for OpenStack marks a major...

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NEWS
Creditsafe selects Axios to transform global IT support

Creditsafe, the world’s most popular supplier of company credit reports, has chosen to support...

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Enhanced control for the software-defined data centre

ExtraHop has introduced two new integrations with VMware's enterprise-ready, cloud...

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Removing barriers to desktop diagnostics

Includes new search capability, enhanced display protocol visibility for Citrix® XenApp &...

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Axway and partners help to speed up DevOps adoption

Axway has extended its API Management suite to help organizations rethink traditional IT...

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NEWS
Cloud app adoption brings competitive advantage

Frost & Sullivan research commissioned by NetSuite has revealed that a majority of European...

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Standard Life implements Cloud-based next-generation IT infrastructure

Cognizant has helped Standard Life, with its 4.5 million customers, implement next-generation IT...

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Videos

Eric Herzog, Chief Marketing Officer at Infinidat, discusses next-generation data protection and recovery-first cyber resilience and threat detection strategies; the AI opportunity – How the right storage is...
Francisco Almada Lobo, Chief Executive Officer and Co-founder and Jeff Winter, Vice President, Business Strategy, both at Critical Manufacturing, provide some great insights as to the themes covered at the...
Nicholas Jackson, Director of Cyber Security Services at Bitdefender, discusses the company’s recent 2025 Cybersecurity Assessment Report, explain that businesses face mounting challenges and pressures as...
Alexander Goodall, Founder & CEO at Xela Energy, talks through the company’s rebrand from Clean Energy Capital to Xela Energy, an Enterprise Independent Power Producer (EIPP) and a leading UK provider of...

Expert Opinions

By Troels Rasmussen, GM of Security, N-able.
By François Haykal, Senior Project Consultant at BCS, the specialist services provider to the digital infrastructure industry.
By Stuart Farmer, Sales Director at Mercury Power.
Pulsant’s Natasha O’Brien explains why a resilient and sovereign digital infrastructure could represent the answer to escalating insurance costs.