Bosch, a leading global supplier of technology and services, and Alibaba Group, a prominent player in e-commerce and cloud computing, have announced an exciting expansion of their strategic partnership. Aimed at accelerating digital transformation, this collaboration will tap into advanced cloud computing and AI technologies.
Dr. Tanja Rückert, member of the Bosch board of management and Chief Digital Officer said, "By joining forces, we combine Alibaba's advanced cloud infrastructure, AI capabilities and e-commerce market reach with Bosch's deep technological expertise in mobility, industrial technology and consumer goods to drive greater efficiency and innovation worldwide. AI has been an innovation booster for Bosch across all business sectors, and cooperation with strong partners like Alibaba is essential..."
Alibaba’s Chairman, Joe Tsai, underscores the commitment to supporting global businesses through state-of-the-art technologies, thereby enhancing their combined capabilities in AI, cloud computing, and automotive solutions. Together, they strive to offer a compelling proposition to customers worldwide.
This partnership signifies a vital leap in Bosch's digital operations, emphasising cloud migration and AI collaboration. Part of Bosch Group's cloud hyperscalers strategy, the partnership addresses multiple business areas—ranging from corporate operations to home appliances and commercial vehicles—aiming to boost operational efficiency and foster smarter business practices.
One dynamic aspect of this partnership is its potential to invigorate e-commerce through an expanded product line-up, superior customer engagement, and optimised experiential standards. By 2025, Bosch intends to launch new product categories in China, leveraging Alibaba's e-commerce insights.
Subdivision into Southeast Asia, Spain, and Latin America will see Bosch widening its market reach via Alibaba's platforms, like Lazada and AliExpress. This will better serve local consumers with innovative products, ensuring a diverse and accessible range of offerings.
Since its inception in 2017, their collaboration on the Tmall platform has strengthened Bosch's digital ecosystem. Having fostered customer engagement through sales, membership programmes, and online-to-offline services, the partnership continues to be foundational in Bosch's e-commerce strategy.