Emirates chooses BT

Emirates and BT have announced a six-year deal, where BT will provide global contact centre managed services to support the needs of Emirates’ business growth. This adds to a 2009 contract, where the airline consolidated its contact centres around the world onto a single, virtualised and...

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Emerson Network Power opens Customer Experience Centre for the Middle East & Africa

Facility in Dubai offers customers a unique range of amenities including Academy training programs and product demonstrations.

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20% of IT professionals have witnessed a security breach cover-up

Javvad Malik, Security Advocate at AlienVault, says results show a need for far greater support for employees and businesses when they fall victim to cyber attacks.

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Proact delivers redundant data centre to the energy company Elenia

Proact delivers an updated data centre to Elenia, the leading energy company in the field of smart...

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Global Swithc adds Level 3 Cloud Connect solutions

Level 3 Communications’ Cloud Connect Solutions will be available from Global Switch data...

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The beginning of the OpenStack Interoperability Era

Interoperability testing results now available in OpenStack Marketplace; cloud providers commit to...

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DataCentred partners with Storage Made Easy

Partnership provides a Dropbox alternative based on OpenStack Swift storage infrastructure for...

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Internap advances OpenStack performance and flexibility

New capabilities extend Internap’s OpenStack public cloud 'leadership'.

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Aligning IT to business outcomes

Deloitte Consulting LLP has chosen Dimension Data as the cloud service provider to deliver...

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BMC unveils Remedy 9 Platform for 'people-centred' service management

Intuitive, engaging technology helps people be more productive in every aspect of their personal...

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‘Set up and forget’ data backup for the UK

Arcserve's Unified Data Protection (UDP) 7000 Appliance – said to be the industry’s...

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Videos

Keith Norman, Chief Marketing & Sustainability Officer of Lyten, explains the reasons behind the company’s acquisition of Northvolt’s battery assets in Sweden, with the site expected to resume operations...
Ofir Bloch, VP at WalkMe, discusses the results of WalkMe’s fifth annual State of Digital Adoption report, which reveals that over half (54%) of workers bypassed AI tools and completed tasks manually at...
As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI...
Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

Expert Opinions

By Michelle Brophy, Director of Research, Tech, Media & Telecom at AlphaSense.
By Sergei Serdyuk, VP of Product Management, NAKIVO.
By Paul Inglis, Senior Vice President and General Manager at Ping Identity.