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69% of consumers believe technology will help build stronger relationships with retailers

Tech has the power to empower human staff to improve the customer experience, rather than jeopardise their roles.

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NEWS
Outside in approach makes the customer king

It sounds suspiciously logical, and very, very sensible, but the revelation that Channel organisations need to pay more attention to what their customers want was the major theme for the recent Managed Services + Hosting (MSH) Summit.

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NEWS
Delivering legacy mainframe applications in the cloud

LzLabs teams up with Amazon Web Services.

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NEWS
Majority of firms want to replace their SaaS CRM systems

Exorbitant costs and IT requirements cited as most common reasons businesses plan to replace.

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NEWS
Innovation, efficiency and creativity wins with customers

Managed Services providers have to take some tough decisions in order to avoid being pulled in all...

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NEWS
SureCloud helps U Account with GDPR compliance

Leading Fintech solutions provider selects SureCloud to simplify and manage its GDPR programme.

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NEWS
Transforming data-centric computing

At The Computing Conference 2018 hosted by Alibaba Group in Hangzhou, China, Intel and Alibaba...

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NEWS
Rubrik introduces Velocity Partner Program

Rubrik, the Cloud Data Management Company, has launched the Rubrik Velocity Partner Program, its...

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NEWS
Rapid7 brings security orchestration and automation capabilities to its Insight Platform

Company introduces new automation offering, InsightConnect; and provides enhanced automation...

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NEWS
DigiCert, Gemalto and ISARA partner

Partnership aims to deliver secure, post-quantum-ready PKI with end-to-end roots of trust and...

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NEWS
DocAuthority supports Saga with data protection and document management

Saga, the company that specialises in providing exclusive services for the over 50s, is working...

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NEWS
Nuvias partners with Sinefa to deliver real-time network traffic intelligence across EMEA

New channel partnership expands advanced networking portfolio at Nuvias.

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Videos

The new reality of ransomware and supply chain attacks

Mostyn Thomas, Senior Director of Security EMEA at Pax8, breaks down how ransomware is evolving, what the new Cyber Essentials standards mean in practice, why attackers are increasingly targeting supply...

Overlay and underlay convergence in modern networking and security

Luca Simonelli, Senior Vice President Channel & Global Alliances at GCX, explains the move toward converging underlay and overlay models, and how this is shaping unified networking and security delivery. He...

Re-shaping the way data centres secure and manage power

Drew Gravitt is Senior Director of Distributed Generation & Microgrid Sales at Mission Critical Group (MCG) explains how the demand for data centres is surging due to AI and digital services and how this is...

GRDs help future-proof data centres

Matt Wilkins, Global Director of Design and Engineering at Colt DCS, explains that data centre operators need ‘controlled flexibility’ now more than ever, as tightened regulatory environments, skills gaps,...

Expert Opinions

How Channel Partners are Managing Overconfidence in AI Controls

By Ryan Davis, Channel Account Manager at CultureAI.

Don’t let pumps become another bottleneck to data centre growth

Tom Salmon, group business development manager for data centres at SPP Pumps, explores the scale of the pumping requirements at data centres, arguing that turnkey suppliers and pre-integrated systems can help...

Why fibre connectivity must be a front-end consideration in data centre site selection

By Alan Pritchard, data centre consultant at FarrPoint.

Micro-grids have an essential role to play in enabling data centre developments

By Amey Karnik, Director, Ramboll.

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