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Report reveals most profitable TSPs tend to pay less than less profitable TSPs

Service Leadership, a ConnectWise solution, has released the findings of its Service Leadership Index® 2023 IT Solution Provider Compensation Report™, the leading source for IT solution provider (TSP) specific compensation data and compensation strategies of top-performing TSPs.

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NEWS
Nine in ten businesses are using AI-driven personalisation to drive growth

81% of businesses believe recent AI technology has the potential to positively impact customer experiences.

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NEWS
Centreon moves to Cloud-First and Continuous Delivery with new version 23.04
  • Published in AI

With this new version, Centreon strengthens its SaaS deployment capabilities, AI-based predictive monitoring, and integrates a record number of ideas from its community.

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NEWS
New Relic launches the Generative AI Observability Assistant, New Relic Grok
  • Published in AI

New Relic Grok has been launched to allow every engineer to use natural language and AI to monitor, debug, secure, and improve their entire software stack; reduces the toil of manually sifting through data and removes barriers to adopting observability.

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NEWS
Discovering digital adoption

WalkMe Discovery helps enterprises unlock the hidden value of their tech stack by providing...

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NEWS
A10 Networks boosts cloud defence

A10 Networks is announcing a combined solution of the Thunder® Application Delivery Controller...

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NEWS
Palo Alto Networks unveils Cloud Next-Generation Firewall for Microsoft Azure

Cloud NGFW for Azure seamlessly integrates Palo Alto Networks AI and ML-powered security with the...

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NEWS
Cyber-Risk declines

Trend Micro's Cyber Risk Index finds preparedness is slowly improving.

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NEWS
Gartner predicts substantial data centre sustainability take-up

Seventy-five percent of organizations will have implemented a data center infrastructure...

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NEWS
Research highlights CSP challenges and opportunities

A10 Networks today published research, titled Global Communication Service Providers: Market Growth...

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NEWS
Energy transition in telecommunications

INTILION and PASM are building three large-scale storage systems for Deutsche Telekom data centres.

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NEWS
Infinidat supports children with pediatric cancer

Supports Tech Tackles Cancer Charity Event − “Battle of the Tech Rockstars”.

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Videos

Cutting through tool sprawl and burnout with a unified platform

Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding service boundaries, rising complexity, and the constant push to do...

From remote access to real control: how MSPs are rethinking security and operations

In this interview, Francisco Ordillano, Founder (DE) & Founding Partner (UK) at CyberPlus, discusses why secure remote access has become a critical control point for modern organisations. He explores how...

The new reality of ransomware and supply chain attacks

Mostyn Thomas, Senior Director of Security EMEA at Pax8, breaks down how ransomware is evolving, what the new Cyber Essentials standards mean in practice, why attackers are increasingly targeting supply...

AI deep dive: from early lessons to an agentic future

Andy, Data & AI Director at Pax8, explores what the agentic inflection point means in practice and how AI is moving beyond experimentation into real-world application. He breaks down the 'empty box' approach...

Expert Opinions

From pilots to platforms: why enterprise AI investment needs a rethink

By Sujatha S Iyer, Head of AI Security at Zoho Corp.

The hidden barrier to scaling a SOC: consistency, not technology

By Dan Bridges, Technical Director, Dropzone AI.

Iranian cyber threats, geopolitics, and the new cyber reality

By Robert Hannigan, Chairman of International Business at BlueVoyant.

Why data centre cooling is becoming a channel decision in AI infrastructure

By Matt Roberts, VP of Sales, OptiCool Technologies.

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