Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Franciscus Hospital achieves ‘unprecedented’ VDI performance

Atlantis Computing continues its momentum in the Dutch healthcare sector with significant customer success at Franciscus Hospital, the public hospital for the West Brabant region in the Netherlands. The hospital has saved €200,000 in CAPEX and is estimated to save an additional €95,000 in...

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Accelerating ‘brownfield’ innovation

Extreme Networks, Inc. has announced its evolutionary software defined networking (SDN) platform to...

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to...

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Mitel enhances customer service for South Lakeland and Eden district councils

Seamless integration with Microsoft Lync puts the customer at the centre of the councils’...

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FlexPod passes $3 billion in joint sales

FlexPod shipments growing 81 per cent annually to more than 4,100 customers across 100 countries.

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Telehouse commits to HIPAA compliance

TELEHOUSE announces its ongoing commitment to customer security and privacy with the...

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Corero delivers turnkey DDoS visibility and analytics

Corero Network Security has announced the availability of Corero SecureWatch ™ Analytics, a...

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Kwintet invests in a unified communications future with Interoute

The global manufacturer expects to greatly reduce costs by rolling out Interoute Cloud Hosted...

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Severnside Housing moves in with Shavlik

Patch management solution helps Severnside Housing gain greater control of IT and allows the...

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Videos

Daniel Thorpe, JLL's Head of Data Center Research, EMEA, outlines the findings of the company’s new "The Future of Quantum Real Estate" report, which details how quantum computing is emerging as the next...
Javier Cavada, President & CEO EMEA, Mitsubishi Power, discusses the many energy-related challenges facing the data centre industry as it tries to address the apparently contradictory demands of AI and the...
Omer Wilson, Chief Marketing Officer at Start Campus, discusses the findings of a recent study, conducted by Start Campus and Copenhagen Economics, which reveals that the Portuguese data centre sector could...
Chris Carreiro, CTO, Park Place Technologies, explains why so many AI ambitions are faltering and how organisations can navigate this complex landscape. Core issues to address include the underestimation of...

Expert Opinions

By Burley Kawasaki, Global VP of Product Marketing & Strategy, Creatio.
By Ian Tickle, Chief of Global Field Operations at Freshworks.
Eran Shiff, VP of Product from AlgoSec provides practical guidance to help organisations approach network convergence and consolidate security and cloud functionalities.