Severnside Housing moves in with Shavlik

Patch management solution helps Severnside Housing gain greater control of IT and allows the organisation more time to help resolve community queries. The solution will improve Severnside Housing’s software patching capabilities, ensuring that sensitive data is secure and all software is up-to-date to allow employees to focus on looking after residents, rather than manually updating systems.

“We selected the Shavlik Protect solution, as our previous solution did not provide us with the granular level of control we required,” explains Ian Pritchard, IT Manager at Severnside Housing. “Thanks to the solution we now have complete confidence that all of our staff are using up-to-date software and our crucial housing data is protected against the latest security threats.


“This allows our staff to fully focus their time on offering the best service to the Shropshire community ensuring that they can rehouse homeless people, control housing benefits effectively and make quick, timely repairs to properties.”


The Shavlik Protect solution automatically downloads patches and, once fully tested, rolls them out to every relevant device across the organisation. It offers granular control, allowing more time-consuming software updates to occur at convenient times for employees and ensuring that rollout does not disrupt users at peak times.
“Severnside Housing offers a great service to the residents of Shropshire and we are pleased to be able to help them work more effectively through IT,” says Morten Gammelgard, Sales Manager, EMEA Shavlik. “We have ensured that the patch management solution works as efficiently as possible across the not-for-profit organisation, rolling out around 100 patches every month across Microsoft, Adobe, Google, Apple and Ultra VNC applications.”


Nicola Garrett, Customer Account Manager, Satisnet comments, “The Shavlik solution is well suited to the needs of Severnside Housing. We often have organisations come to us looking for a solution which can take the headache out of IT and ensure that staff can do their day jobs rather than updating software or waiting for systems to work. By ensuring that all software is fully operational, Severnside Housing can focus on the community and the great work they offer the local area. We are a proud partner of Shavlik and are thrilled at how well this project has gone for all involved.”


Pritchard concludes, “With this added layer of protection, staff at Severnside Housing can focus on delivering more responsive housing services. Shavlik makes the IT infrastructure and patching more manageable and transparent, which means we can roll out new solutions that provide greater accessibility to housing services without compromising security or employee productivity.”
 

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