Emirates chooses BT

Emirates and BT have announced a six-year deal, where BT will provide global contact centre managed services to support the needs of Emirates’ business growth. This adds to a 2009 contract, where the airline consolidated its contact centres around the world onto a single, virtualised and...

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Emerson Network Power opens Customer Experience Centre for the Middle East & Africa

Facility in Dubai offers customers a unique range of amenities including Academy training programs and product demonstrations.

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20% of IT professionals have witnessed a security breach cover-up

Javvad Malik, Security Advocate at AlienVault, says results show a need for far greater support for employees and businesses when they fall victim to cyber attacks.

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Proact delivers redundant data centre to the energy company Elenia

Proact delivers an updated data centre to Elenia, the leading energy company in the field of smart...

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Global Swithc adds Level 3 Cloud Connect solutions

Level 3 Communications’ Cloud Connect Solutions will be available from Global Switch data...

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The beginning of the OpenStack Interoperability Era

Interoperability testing results now available in OpenStack Marketplace; cloud providers commit to...

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DataCentred partners with Storage Made Easy

Partnership provides a Dropbox alternative based on OpenStack Swift storage infrastructure for...

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Internap advances OpenStack performance and flexibility

New capabilities extend Internap’s OpenStack public cloud 'leadership'.

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Aligning IT to business outcomes

Deloitte Consulting LLP has chosen Dimension Data as the cloud service provider to deliver...

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BMC unveils Remedy 9 Platform for 'people-centred' service management

Intuitive, engaging technology helps people be more productive in every aspect of their personal...

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‘Set up and forget’ data backup for the UK

Arcserve's Unified Data Protection (UDP) 7000 Appliance – said to be the industry’s...

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Videos

Nirav Shah, Founder & Director of Technical Excellence at Infrassist, explains that 24x7 IT monitoring and defence is essential for SMBs as an often distributed workforce needs protection around the clock, not...
In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...
In this interview, Melanie Douglas, Sales Manager EMEA & Global Partner Program Manager, discusses how the company is evolving its Microsoft 365 migration expertise into AI readiness, governance, and Copilot...

Expert Opinions

By Daniele Viappiani, Economics and venture capital advisor with GC1 Ventures.
By Alexandra Thorer, Chief Growth Officer at BCS Consultancy.
By Glyn Hodgkiss, Associate, Air Quality.