NEWS
IPsoft launches Amelia for Customer Care

The Digital Contact Centre Employee, who already handles 4.5 million calls/month at Telefónica, can now be cloud-sourced via DigitalWorkforce.ai to support more organisations in delivering a scaled and superior customer service.

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NEWS
Elastic infrastructure for AI and ML applications

VMware has introduced a new integrated feature in VMware vSphere 7 that will enable enterprises to deliver elastic infrastructure on-demand for artificial intelligence (AI) and machine learning (ML) applications. This new feature—VMware vSphere Bitfusion—is developed out of VMware’s 2019...

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NEWS
Data security is a key priority

LastPass by LogMeIn has released findings of a new report conducted in partnership with Vanson Bourne to understand how IT and security professionals across a variety of industries including finance, IT and media are managing their identity and access management (IAM) programmes. The findings...

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NEWS
Keysource launches AI service

Keysource is launching a new facilities maintenance service which utilises the latest machine learning/artificial intelligence technology to help organisations to transform their edge operational management strategy. KAI (Keysource Artificial Intelligence) has been designed to enable companies to...

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NEWS
Cloud native data management solution for cloud data warehouses, data lakes and lakehouses

Informatica has introduced new intelligence and automation capabilities to the industry’s first...

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NEWS
Scale storage capacity with combined solution

Scale storage capacity without having to sacrifice enterprise performance and resiliency.

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NEWS
Finance sector focuses on AI investments

While AI is not widely in use by most financial institutions, new research by The Economist...

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NEWS
Zscaler acquires Edgewise Networks

Zscaler has acquired Edgewise Networks, a pioneer in securing application-to-application...

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NEWS
Global IoT interoperability takes step forward

International standards initiative oneM2M has welcomed a range of new members as organisations...

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NEWS
Westcon signs EMEA distribution agreement

Westcon has signed an EMEA distribution agreement with Mist Systems, a Juniper Networks company....

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NEWS
Working from home during lockdown is increasing job satisfaction

9 in 10 working Brits say they have become closer to their workmates in recent months.

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NEWS
Razor powers AI-driven technology for leading UK charity Versus Arthritis

Cutting-edge AI tools will enhance the management and communication of research.

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Videos

In this interview, Melanie Douglas, Sales Manager EMEA & Global Partner Program Manager, discusses how the company is evolving its Microsoft 365 migration expertise into AI readiness, governance, and Copilot...
In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery....
Ryan Parker, Phononic's President & COO, discusses the data centre thermal management challenge, the company’s GPU HBM cooling solution and introduces the idea of Thermal Fabric, a real-time thermal control...

Expert Opinions

By Rohit Gupta, UK&I Managing Director at Cognizant.
Tom Salmon, group business development manager for data centres at SPP Pumps, explores the scale of the pumping requirements at data centres, arguing that turnkey suppliers and pre-integrated systems can help...
By Marcel Reifschneider-Hicker, Associate Director, BCS Consultancy.
Cooling is one of the most expensive operational outlays in data centre operations: reducing its cost and improving Power Usage Effectiveness (PUE) is therefore one of the primary challenges for data centre...