Emirates chooses BT

Emirates and BT have announced a six-year deal, where BT will provide global contact centre managed services to support the needs of Emirates’ business growth. This adds to a 2009 contract, where the airline consolidated its contact centres around the world onto a single, virtualised and...

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Emerson Network Power opens Customer Experience Centre for the Middle East & Africa

Facility in Dubai offers customers a unique range of amenities including Academy training programs and product demonstrations.

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20% of IT professionals have witnessed a security breach cover-up

Javvad Malik, Security Advocate at AlienVault, says results show a need for far greater support for employees and businesses when they fall victim to cyber attacks.

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Proact delivers redundant data centre to the energy company Elenia

Proact delivers an updated data centre to Elenia, the leading energy company in the field of smart...

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Global Swithc adds Level 3 Cloud Connect solutions

Level 3 Communications’ Cloud Connect Solutions will be available from Global Switch data...

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The beginning of the OpenStack Interoperability Era

Interoperability testing results now available in OpenStack Marketplace; cloud providers commit to...

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DataCentred partners with Storage Made Easy

Partnership provides a Dropbox alternative based on OpenStack Swift storage infrastructure for...

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Internap advances OpenStack performance and flexibility

New capabilities extend Internap’s OpenStack public cloud 'leadership'.

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Aligning IT to business outcomes

Deloitte Consulting LLP has chosen Dimension Data as the cloud service provider to deliver...

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BMC unveils Remedy 9 Platform for 'people-centred' service management

Intuitive, engaging technology helps people be more productive in every aspect of their personal...

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‘Set up and forget’ data backup for the UK

Arcserve's Unified Data Protection (UDP) 7000 Appliance – said to be the industry’s...

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Videos

Nirav Shah, Founder & Director of Technical Excellence at Infrassist, explains that 24x7 IT monitoring and defence is essential for SMBs as an often distributed workforce needs protection around the clock, not...
Thiri Shwesin Aung, founder and CEO of Nyxium, discusses how she and co-founder, Paul Seurin, have built an agentic AI platform that helps energy and infrastructure developers decide where projects are most...
Katie Coulson, Executive Vice President and General Manager, Skanska Advanced Technology, discusses the many factors which need to be considered when delivering a data centre design and build, including the...
Shahar Belkin, Chief Evangelist at ZutaCore, explains how the company’s OmniTherm™ cold plate enables waterless two-phase cooling for manufacturers building servers with the NVIDIA RTX PRO 6000 Blackwell...

Expert Opinions

By Alexandra Thorer, Chief Growth Officer at BCS Consultancy.
By Frank Warren, SVP, Global Operations, Park Place Technologies.
By Paul Inglis, Senior Vice President and General Manager at Ping Identity.