Emirates chooses BT

Emirates and BT have announced a six-year deal, where BT will provide global contact centre managed services to support the needs of Emirates’ business growth. This adds to a 2009 contract, where the airline consolidated its contact centres around the world onto a single, virtualised and...

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Emerson Network Power opens Customer Experience Centre for the Middle East & Africa

Facility in Dubai offers customers a unique range of amenities including Academy training programs and product demonstrations.

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20% of IT professionals have witnessed a security breach cover-up

Javvad Malik, Security Advocate at AlienVault, says results show a need for far greater support for employees and businesses when they fall victim to cyber attacks.

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Proact delivers redundant data centre to the energy company Elenia

Proact delivers an updated data centre to Elenia, the leading energy company in the field of smart...

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Global Swithc adds Level 3 Cloud Connect solutions

Level 3 Communications’ Cloud Connect Solutions will be available from Global Switch data...

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The beginning of the OpenStack Interoperability Era

Interoperability testing results now available in OpenStack Marketplace; cloud providers commit to...

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DataCentred partners with Storage Made Easy

Partnership provides a Dropbox alternative based on OpenStack Swift storage infrastructure for...

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Internap advances OpenStack performance and flexibility

New capabilities extend Internap’s OpenStack public cloud 'leadership'.

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Aligning IT to business outcomes

Deloitte Consulting LLP has chosen Dimension Data as the cloud service provider to deliver...

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BMC unveils Remedy 9 Platform for 'people-centred' service management

Intuitive, engaging technology helps people be more productive in every aspect of their personal...

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‘Set up and forget’ data backup for the UK

Arcserve's Unified Data Protection (UDP) 7000 Appliance – said to be the industry’s...

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Videos

Caroline Monfrais, Global VP Strategy & Transformation, Wipro Consulting, looks at, for all the talk around cohesive AI implementation strategy and the evolution of AI Agents, what needs to be done now so that...
David Primor, Ph.D., Co-founder and CEO of Cynomi, discusses the launch of ELEVATE, a new partner program purpose-built to drive growth, scalability, and success in the delivery of cybersecurity, compliance,...
Ciaran Flanagan, Global Head of Data Center Solutions at Siemens, explains the decision for Siemens Smart Infrastructure to open a data centre technology hub in the Iberian region, before going on to discuss...
Chris Carreiro, CTO, Park Place Technologies, explains why so many AI ambitions are faltering and how organisations can navigate this complex landscape. Core issues to address include the underestimation of...

Expert Opinions

By Ian Tickle, Chief of Global Field Operations at Freshworks.
Dr Richard Lewis from Prysmian highlights the vital importance of power infrastructure.
By Aashna Puri, Global Strategy and Expansion Director, CyrusOne.
By Roland Mestric, Head of Strategic Marketing, Network Infrastructure, Nokia.