NEWS
Zendesk's AI-Powered revolution: enhancing customer experience
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Discover how Zendesk's new AI-driven features are transforming customer service through advanced automation and analytics.

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NEWS
Zendesk acquires HyperArc to enhance AI-powered analytics

Zendesk extends its analytics capabilities by acquiring HyperArc, aiming to provide GenAI-powered insights to enhance customer intelligence.

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NEWS
Harnessing Agentic AI: balancing trust and collaboration for future success
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Agentic AI offers vast economic potential, but trust and human collaboration are essential for effective deployment and scaling.

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Addressing inequalities in AI access and training

The Adaptavist Group reveals workplace AI implementation is deepening inequalities, with discrepancies in access to AI tools and training affecting women's and lower earners' opportunities.

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Empowering the next generation of conservation professionals

The Connected Conservation Foundation and Cisco introduce a free training program for aspiring...

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NEWS
IoA Professional Portfolio: transforming data hiring

The IoA's Professional Portfolio offers a dynamic, evidence-based framework to assess and hire...

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NEWS
Addressing the UK’s trust gap in cyber risk management

CyXcel's research reveals that a lack of trust in third-party vendors leaves UK businesses exposed...

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Expanding cyber security in Ireland's public sector

Integrity360 enhances public sector cyber security amidst Ireland's growing data breaches.

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The rise of AI in cybersecurity: insights from ISC2's 2025 Survey

AI adoption is transforming cybersecurity, reshaping roles, and influencing hiring, as highlighted...

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Digital Realty enhances carbon-free operations in Greece with PPC's energy initiative

Digital Realty's data centers in Athens to run on PPC’s verified renewable energy, advancing...

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NEWS
Enhancing identity security with generative AI: Quest Software's strategic release

Quest Software's new AI enhancement cuts down investigation time and addresses rising identity...

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Revolutionizing cyber readiness: Immersive's new AI-powered lab builder

Immersive unveils its AI-enabled Lab Builder to advance cybersecurity training by offering...

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Videos

Data Centre World Asia 2025
Dan Wensley, CEO, GTIA, talks about the role of the association as it unites ITSPs, MSPs, vendors and distributors as they address the challenges, and opportunities, of AI, cybersecurity and cloud, alongside...
Ben Pritchard, AVK CEO, discusses the findings of a joint Wartsila and AVK-SEG white paper: Data centre dispatchable capacity: a major opportunity for Europe’s energy transition, which provides new analysis...
Johan van Hover, Business Manager at Arteco Coolants, outlines the company’s history as a joint venture between Chevron and TotalEnergies and its reputation for high performance coolant technologies,...

Expert Opinions

By Nadeem Azhar, Founder and CEO of a Houston-based technology firm specializing in technology-driven efficiency solutions.
By Peter Ollerenshaw, Cloud Solutions Advisor at Cybit.
By Andy Cocking, Sales Director, MSP, EMEA & APAC, Barracuda.