Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Franciscus Hospital achieves ‘unprecedented’ VDI performance

Atlantis Computing continues its momentum in the Dutch healthcare sector with significant customer success at Franciscus Hospital, the public hospital for the West Brabant region in the Netherlands. The hospital has saved €200,000 in CAPEX and is estimated to save an additional €95,000 in...

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Accelerating ‘brownfield’ innovation

Extreme Networks, Inc. has announced its evolutionary software defined networking (SDN) platform to...

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to...

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Mitel enhances customer service for South Lakeland and Eden district councils

Seamless integration with Microsoft Lync puts the customer at the centre of the councils’...

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FlexPod passes $3 billion in joint sales

FlexPod shipments growing 81 per cent annually to more than 4,100 customers across 100 countries.

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Telehouse commits to HIPAA compliance

TELEHOUSE announces its ongoing commitment to customer security and privacy with the...

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Corero delivers turnkey DDoS visibility and analytics

Corero Network Security has announced the availability of Corero SecureWatch ™ Analytics, a...

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Kwintet invests in a unified communications future with Interoute

The global manufacturer expects to greatly reduce costs by rolling out Interoute Cloud Hosted...

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Severnside Housing moves in with Shavlik

Patch management solution helps Severnside Housing gain greater control of IT and allows the...

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Videos

David Rimmer, Microgrid Business Leader UK&I at Schneider Electric, outlines the ways in which data centre microgrid deployments can contribute to energy cost savings, energy resilience and independence, and...
Ben Pritchard, AVK CEO, discusses the findings of a joint Wartsila and AVK-SEG white paper: Data centre dispatchable capacity: a major opportunity for Europe’s energy transition, which provides new analysis...
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, provides a comprehensive, insightful overview of the many topics and technologies impacting the Business Continuity Disaster Recovery (BCDR) landscape...
Mike Slevin, Senior Director Field Sales EMEA/GM, Fluke Corporation, discusses the launch of the company’s Versiv Data Center Kits that are designed to keep data centres up and running by identifying copper...

Expert Opinions

By Sam Kirkman, Director of Services for EMEA at NetSPI.
By Simon West, General Manager, Network Group.
By Kiva Kolstein, President and Chief Revenue Officer at AlphaSense.
Toni de la Fuente, CEO and Founder of Prowler, unpacks how AI is moving from a supplementary tool to a core layer of modern cloud defense.