NEWS
Pega study reveals poor service can bring customers to the brink of tears

Businesses risk losing customers due to inconsistencies in the efficiency and quality of service across channels, according to new research by Pegasystems.

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NEWS
NICE launches Enlighten AI Routing

Leveraging holistic CX data to power its AI, NICE Enlighten AI Routing hyper-personalizes customer-agent connections in real-time to enable brand-differentiating next-gen CX.

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NEWS
Commvault expands SaaS portfolio

Commvault has expanded its Metallic software-as-a-service (SaaS) portfolio and a new unified intelligent data services platform designed to meet organizations’ growing demand to intelligently manage their most critical asset—their data.

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NEWS
Business leaders disagree over technology priorities

Cyber Security, Digital Transformation, AI and Cloud Computing all score similarly in terms of priority for IT leaders.

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NEWS
Intent networking taken to the next level?

Streamlined connectivity and integrations with VMware NSX-T and SONiC help customers to automate...

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NEWS
CDL reduces data replication costs by 60%

insurtech CDL has deployed Qlik Data Integration to deliver real-time data ingestion capabilities...

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NEWS
neutrality.one connects Taeknizon’s enterprise locations to datamena and Equinix Abu Dhabi

The deployments provide secure, reliable and stable connections to Taekni Cloud for Taeknizon’s...

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NEWS
Haidrun enters blockchain market with next-gen enterprise solution

New private blockchain platform with AI delivers scale, privacy and cost savings to drive...

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NEWS
Kampala colo first

Raxio has officially launched Uganda’s first state of the art Tier III carrier-neutral data...

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NEWS
Digital dividend

Latest Citrix® research shows young workers can drive an extra £1.3 trillion in corporate profits...

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NEWS
Openreach boosts connectivity services with Ciena

Ciena’s Routing & Switching and Optical solutions help meet growing customer demand.

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NEWS
The Nuvias Group acquires Cloud Distribution

Nuvias Group, the European high value specialist distributor, is expanding through the acquisition...

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Videos

Meredith Kendrick, Product Line Manager at AFL, explains the company’s DENALI platform – with a particular focus on how it supports increasing fibre density demands in rapidly evolving, GPU-intensive fibre...
Eric Herzog, Chief Marketing Officer at Infinidat, looks at what the biggest challenges facing enterprises that want to adopt GenAI solutions today, the solutions that Infinidat offesr to facilitate easier AI...
Eric Herzog, Chief Marketing Officer at Infinidat, discusses next-generation data protection and recovery-first cyber resilience and threat detection strategies; the AI opportunity – How the right storage is...
Eric Herzog, Chief Marketing Officer at Infinidat, explains how storage can improve an enterprise’s environmental footprint.

Expert Opinions

By Scott McKinnon, Chief Security Officer, UK&I at Palo Alto Networks.
By Eric Herzog, CMO at Infinidat.
New report uncovers identity security risks, low initial assessment scores, and urgent need for remediation across Active Directory, Entra ID, and Okta - but substantial score improvements for users applying...
As Official Partner of the Ferrari Hypercar team, ServiceNow’s AI Platform powers Ferrari’s global operations, supporting real-time race operations and connecting employees, dealers, suppliers, and...