NICE inContact CX Transformation Benchmark study finds 40 percent of companies are very likely to invest in four or more customer service channels in the coming year.
Read MoreCompanies of all sizes have trouble competing and disrupting in a software-driven world due to persistent shortage of developers, as well as IT funding that falls short of supporting strategic goals.
Read MoreWhen looking at higher level of integration, European countries are doing better than US or APAC.
Read MoreIn a study encompassing the first half of 2019, Proofpoint researchers analyzed data from more than one thousand cloud service tenants with over 20 million user accounts. (Tenants are single cloud service deployments in an organization – one organization may be associated with multiple tenants:...
Read MoreSTL, a global data network solutions company, has acquired IDS Group, a data centre network...
Read MoreNew fast, secure and efficient PowerProtect DD Series Appliances power data protection for...
Read MoreVeracode has released results of a global survey on software vulnerability disclosure, “Exploring...
Read MoreGlobal alliance marks the industry’s first means to assure mitigation of cyber-attacks through...
Read MoreNational Library of Scotland is digitising thousands of assets each week and storing them on...
Read MoreLogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...
Read MoreProduct version delivers deeper integrations with VMware, Hewlett Packard Enterprise and Microsoft...
Read MoreCloudera has launched the Cloudera Data Platform (CDP). CDP is an integrated data platform that is...
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