Research shows customers are using social media to complain

A survey commissioned by NewVoiceMedia gives some indication of the growing importance of social media as the vehicle through which end users complain about poor service from suppliers, and praise good service

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Mongo’s DBaaS now available on Rackspace ObjectRocket

Applications as cloud services are now becoming more accepted with Mongo’s Database as a Service the latest to appear via the ObjectRocket service of CSP, Rackspace

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Mobile IT: Preparing for a revolution in working practices
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Mobile working isn’t just growing - it’s set to become the norm. IDC predicts that mobile workers will outnumber their fixed counterparts by 2016. The reality is that most companies need to make comprehensive changes to their IT systems, policies and approach in order to ready...

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Certus IT stays ahead of the crowd in the Cloud
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How NGD, operator of one of Europe’s largest data centres, ensures competitive advantage for Certus IT, a fast growing private cloud services provider.

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West Sussex cuts running costs by 75 per cent with latest UPS

Any shift in an organisation’s circumstances can result in significant changes to its data...

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Don’t miss the bus!

Private cloud provides highly available and resilient ecommerce site for one of the UK’s...

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Repenting of data centre sins

Why power and cooling are among the greatest threats to data centre operations, and how to mitigate...

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New name, new impetus

In recognition of the data centre market’s growing importance, Gamma Global has established...

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Power protection – the bigger picture

This winter the UK has been hit by some of the most tempestuous weather conditions leaving...

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Great Expectations?

How to avoid disappointment when adopting flash technology. By Skip Bacon, Chief Technology Officer...

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DCA Review

By Simon Campbell-Whyte DCA Executive Director.

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Juggling performance, availability and security

Factors driving data centre evolution. By Tony Lock, Freeform Dynamics.

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Videos

Phylip Morgan, Senior Vice President, Marketplace & Channel Expansion at Pax8, explores the shift from Managed Service Providers to Managed Intelligence Providers and what it means for the future of the...
In this discussion, David Primor, CEO of Cynomi, and Dennis Boone, President of SlashBlue, explore why third-party risk management is rapidly becoming essential for MSPs and MSSPs. They share real-world...
Pete Hughes, Founder and Managing Director of Zalara Tech, shares how building a business in the age of AI shapes growth and delivery, and why success depends on understanding that AI is never a...
In this interview, Melanie Douglas, Sales Manager EMEA & Global Partner Program Manager, discusses how the company is evolving its Microsoft 365 migration expertise into AI readiness, governance, and Copilot...

Expert Opinions

Researchers developed a system that intelligently balances workloads to improve the efficiency of flash storage hardware in a data center.
This article is based on an exclusive interview with Steve Wilson, Chief AI Officer at Exabeam, exploring how the rise of the digital workforce is reshaping cybersecurity. The discussion covers the shift from...
By Graham Jarvis, Freelance Business and Technology Journalist.