RMM Central gives MSPs access to a single tool that delivers 360-degree visibility into all managed client networks. Other benefits of RMM Central include:
For time-short service providers, juggling multiple tools to monitor network performance and manage devices is a labour-intensive challenge. To improve efficiencies, the priority is to understand clients' IT networks and automate everyday tasks like adhering to specific security policies, meeting client service-level agreements (SLAs), generating specific reports and managing their billing. With network management complexities and security threats increasing exponentially, MSPs need a single solution that can offer high scalability, security, quick setup, easy navigation, holistic features, seamless client onboarding and affordable pricing.
"Having worked with the MSP market for more than 10 years, ManageEngine is committed to this market and understands the demand for a unified IT management solution," said Mathivanan Venkatachalam, vice president of ManageEngine. "To meet this demand, we've developed RMM Central by combining the capabilities from different products to offer holistic features, and we plan to launch similar products down the road. Using these solutions, service providers can optimize productivity with operational efficiency and provide exceptional service to their clients."
"RMM Central is an all-powerful, comprehensive IT management companion for MSPs to manage and monitor multiple client accounts, domains and networks from a unified, easy-to-use console," said Boobala Krishnan S, solutions delivery manager at Soft Solutions, a ManageEngine partner based in New Zealand with early access to RMM Central.