Gartner’s first TPM competitive landscape report (full title “Competitive Landscape: Leveraging Third-Party Maintenance Providers for Data Center and Network Maintenance Cost Optimization, North America-” [ID G00294372]. states, “End-user interest and demand for alternatives to OEM support for data center and network maintenance are increasing, fuelled by a need for cost optimization, particularly for post-warranty and EOSL data center and network devices.” The report also states: “Hardware maintenance is increasingly being considered as a ‘non-strategic IT’ spend and procurement, with the result being that IT professionals are seeking low-cost alternatives to expensive OEM contracts and pricing.” The report’s author, Christine Tenneson, Research Director supporting Gartner’s Managed Business and Technology services team notes: “TPM contracts offer customers an average of 60 percent savings off OEM support list prices,” she writes. “However, depending on equipment type, location and product density, Gartner has seen that the range of savings with TPM contracts ranges between 50 percent off OEM list, up to 95 percent off OEM list.”
The report examines services across 13 providers in 5 categories. Curvature is one of only two providers listed as a Top Performer.
Glenn Fassett, General Manager International at Curvature notes: “Europe has gone through concerning economic periods during the last decade. The need for higher cost efficiencies has led organisations to a strategic rethinking towards a ‘hybrid’ maintenance approach through TPM providers like Curvature. This hybrid approach offers reduced hardware investments (CAPEX); flexibility in product lifecycle management as well as overall process optimisation. We believe the Top Performer classification by Gartner provides solid recognition and increased motivation for Curvature to continue to expand our professional services to customers and partners with significant growth opportunities, especially in Europe.”
