Emirates chooses BT

Emirates and BT have announced a six-year deal, where BT will provide global contact centre managed services to support the needs of Emirates’ business growth. This adds to a 2009 contract, where the airline consolidated its contact centres around the world onto a single, virtualised and...

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Emerson Network Power opens Customer Experience Centre for the Middle East & Africa

Facility in Dubai offers customers a unique range of amenities including Academy training programs and product demonstrations.

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20% of IT professionals have witnessed a security breach cover-up

Javvad Malik, Security Advocate at AlienVault, says results show a need for far greater support for employees and businesses when they fall victim to cyber attacks.

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Proact delivers redundant data centre to the energy company Elenia

Proact delivers an updated data centre to Elenia, the leading energy company in the field of smart...

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Global Swithc adds Level 3 Cloud Connect solutions

Level 3 Communications’ Cloud Connect Solutions will be available from Global Switch data...

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The beginning of the OpenStack Interoperability Era

Interoperability testing results now available in OpenStack Marketplace; cloud providers commit to...

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DataCentred partners with Storage Made Easy

Partnership provides a Dropbox alternative based on OpenStack Swift storage infrastructure for...

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Internap advances OpenStack performance and flexibility

New capabilities extend Internap’s OpenStack public cloud 'leadership'.

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Aligning IT to business outcomes

Deloitte Consulting LLP has chosen Dimension Data as the cloud service provider to deliver...

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BMC unveils Remedy 9 Platform for 'people-centred' service management

Intuitive, engaging technology helps people be more productive in every aspect of their personal...

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‘Set up and forget’ data backup for the UK

Arcserve's Unified Data Protection (UDP) 7000 Appliance – said to be the industry’s...

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Videos

Matt Wilkins, Global Director of Design and Engineering at Colt DCS, explains that data centre operators need ‘controlled flexibility’ now more than ever, as tightened regulatory environments, skills gaps,...
In this discussion, David Primor, CEO of Cynomi, and Dennis Boone, President of SlashBlue, explore why third-party risk management is rapidly becoming essential for MSPs and MSSPs. They share real-world...
Robert Tanner, Locker & Vending Solutions Specialist at LapSafe, discusses the AI Smart Locker, which recently won ‘AI & Automation Project of the Year’ at the MSP Channel Awards. He explains how the...

Expert Opinions

By Eileen Haggerty, area vice president, product & solutions at NETSCOUT.
By Andrea Pleşea, PhD, Co-founder and COO, Druid AI.
Why visibility into supporting operational systems matters just as much as protecting core IT.
By Sergei Serdyuk, VP of Product Management, NAKIVO.