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Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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Storware partners with Scale Computing

Storware, a European vendor of an enterprise data backup and recovery system characterized by stability and excellent integration possibilities, is partnering with Scale Computing, a market leader in edge computing, virtualization, and hyperconverged solutions.

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Orbus Software and Lucid Software partner

Combining iServer365 and visual diagramming enables faster data-driven decision making.

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Honeywell to collaborate with leading healthcare providers
  • Published in AI

Honeywell is transforming healthcare delivery by providing sensors and advanced digital technology aimed at improving patient outcomes and increasing connectivity for more efficient monitoring in hospitals and homes.

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Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

62% of European organisations have issues leveraging their data due to the lack of proper data...

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SQream and Hitachi Vantara partner

SQream, the developer of a hybrid platform for rapid data analytics at scale, and Hitachi Vantara,...

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Telehouse appoints Harry Snape to spearhead growth of Channel Partner Programme

New Channel Partner Manager will continue to expand Telehouse’s market-leading partner programme...

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Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year...

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Majority of IT professionals investing just 20% of their budget in IT management

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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Global supply chains held to ransom

Trend Micro research reveals visibility challenges as attack surface expands.

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The world's first purpose-built industry cloud for agriculture ?

Cropin Cloud brings together a suite of agriculture digitization applications, access to powerful,...

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NEWS
Cloud WAN visibility partnership

New joint solution provides robust enterprise connectivity to AWS Cloud WAN, empowering customers...

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Videos

Hybrid world promises true PUE

Peter Griffiths, Founder and Chairman of Argyll Data Development, argues that the energy efficiency debate should move beyond making existing data centres marginally more efficient and focus instead on how AI...

REMI delivers renewable energy portfolio optimisation

Albert Hofeldt, Chief Product and Technology Officer at Power Factors, discusses the launch of Unity REMI: Renewable Energy Management Intelligence. REMI is the purpose-built intelligence engine that...

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

Closing the visibility gap in modern MSP cybersecurity

Kristian Wright, Co-Founder and CEO at enhanced.io, discusses why MSPs must move beyond traditional endpoint security and embrace a unified approach across endpoint, network, cloud, identity, and IoT...

Expert Opinions

Refrigerants Are Critical for Data Centres: How to Manage Them Responsibly

Exclusive interview with Vincent Homrighausen, Managing Director EMEA at A-Gas, a global provider in Lifecycle Refrigerant Management (LRM): “As phase-down regulations intensify towards 2030, we support...

Unlocking the goldmine of conversational data

By Amitabh Misra, Chief Technology Officer, Sprinklr.

The infrastructure behind the UK’s AI ambitions

Chris Carreiro, Chief Technology Officer at Park Place Technologies, examines how sovereign compute ambitions and accelerating AI adoption are reshaping enterprise infrastructure strategies.

Designing for a Volatile Climate: Why Data Centers Must Converge Resilience and Sustainability

By Kate Steele, Director, EMEA HPC/AI at Lenovo Infrastructure Solutions Group.

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