ControlCircle says thatg it is pioneering the industry by providing its customers with a complete vista of their entire IT estate.
Max3000, the comprehensive monitoring and management platform, is accessible to customers via a web-based secure portal, providing a full view of their IT infrastructure and services, from any device.
Dashboard views present stakeholders with valuable information regarding their entire IT infrastructure from connectivity to physical and virtual environments, storage, and security and supporting devices. It provides a traffic light system for all events and performance issues, allowing the client to see business level services and also drill down to specific areas or issues - past or present - regarding availability, performance, health and risk of the key services the business relies upon.
“We recognise that one of the most significant hurdles to corporate uptake of managed and cloud services is the perceived lack of control,” said Carmen Carey, CEO at ControlCircle. “We have developed a comprehensive management and monitoring platform that enables customers to have full visibility of their entire IT estate and define user-driven views of the detailed information their stakeholders - from operational IT to executive level perspectives - require. As part of our core service offering, we help our customers align their requirements with our platform to ensure they get optimum visibility of their infrastructure,” concludes Carmen.
Phil Buley, Director of IT Operations at Saga, the first customer to use the portal comments, “The introduction of Max3000 has given us a clearer insight into how we can proactively stop incidents in their tracks. It’s an invaluable tool that we couldn’t be without.”
Max3000 is available to all ControlCircle customers, providing business and operational insight for long-term planning and day-to-day management.