HP bietet Social CRM als BPO-Dienstleistung Neue Services integrieren Social-Media-Monitoring, -Betreuung und -Optimierung in bestehende CRM-Prozesse

HP unterstützt Kunden jetzt mit neuen Business-Process-Outsourcing-Dienstleistungen (BPO) für das Customer Relationship Management (CRM) per Social Media. Als technische Grundlage dienen HPs Mehrkanal-Analyse-Technologie "HP Explore" und der HP Intelligent Data Operating Layer (IDOL, früher: Autonomy IDOL) für die Auswertung unstrukturierter Daten.

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ZTE provides turnkey project for the Jazztel National Broadband FTTH Network in Spain

ZTE and Jazztel have announced that Jazztel’s national high-speed broadband fibre to the home (FTTH) network deployment is progressing satisfactorily and has begun commercial operation.

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Polystar extends use of Infobright

Polystar, a leading supplier of service assurance, network monitoring and test solutions for the telecom market, has extended their use of Infobright(R) Enterprise Edition (IEE) to power big data analytics for improved customer insight management. Embedded into the Jupiter visualization application suite, which captures billions of records per minute, IEE provides network and mobile operators with real-time data access and investigative analytics for powerful insight into subscriber base...

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Surge in SQL injection

Traditionally a technique of the most talented hackers, automated SQL attack tools are putting enterprises at greater risk of data breach.

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PowerEdge Customer Profile: Automating ITaaS for a Banking Leader

This customer profile shows how Dell EMC PowerEdge servers help Societe Generale automate IT as a Service to drive innovation and decrease deployment times for internal clients.

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