Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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A global study of almost 2,100 contracts covering deals worth £7.8 billion suggests that...
Pioneering technology to change the future of post game analysis in football.
Whilst transformation initiatives across the UK have accelerated at breakneck speed, the pace of...
British motorway service area (MSA) operator standardizes on SnapLogic’s Intelligent Integration...
Achieves continuous innovation, greater efficiences, and increased revenues.
Study shows today’s IT leaders often ignore data and external advice when making decisions.
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Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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