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Chief information officers and chief technology officers surveyed on 2021 opportunities, challenges...
Outlines evolution of cellular IoT in four segments leveraging new capabilities with 4G and 5G to...
New Capgemini report reveals that upskilling programs help fulfil automation’s productivity...
Wireless Logic has acquired Arkessa Ltd to further strengthen its market position. This marks the...
Hitachi Vantara has introduced Lumada Maintenance Insights solutions that will expand the Lumada...
Deutsche Telekom and Software AG to create global Cloud of Things platform.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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