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Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...

Automotive industry set to accelerate smart factories investment

Auto industry plans to make 44% of its factories smart in next five years – but companies must...

IoT goes mainstream in 2019

The Internet of Things, once a niche technology for startups, is now a technology that multimillion...

Eurotech and Software AG forge partnership

Software AG and Eurotech have announced a new collaboration in which Eurotech’s latest release of...

Nordex Group adopts IoT to manage clean-energy wind farms

Software AG's Cumulocity IoT has been selected by The Nordex Group, a global manufacturer of...

Kerlink gateways power IoT network

When the Port of Moerdijk had a large wind farm installed at the Southern Netherlands municipality...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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