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Social housing locations across Peterborough have been transformed into a Smart City test bed –...
50% of consumers want blend of technology and human input in retail experience.
Amido research shows 88% of retail tech decision makers (TDMs) see the potential of the likes of...
A new report - Industrial IoT in the Time of Covid-19 – finds rapid increase and high level of...
New IoT and edge offerings, and partner program, accelerate deployment of personalized digital...
The global internet of things (IoT) market by revenue will be worth $1.1 trillion by 2024, with...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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