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86% of IT executives surveyed believe human work, AI systems, and robotic automation must be...
New services help customers advance a futureproof IoT strategy, develop optimised devices that...
The technology partnership focuses on the joint development of ‘Internet of Things’ and...
Memo Hub monitors a person’s daily activity and flags potential minor issues before they become a...
The marketplace for Internet of Things (IoT) related services, which includes connectivity,...
Software AG has extended its partnership with Dell Technologies in which the company will bundle...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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