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Over half of business and IT leaders now expect return on investment for IoT projects within three...
Ninety-two per cent of AI leaders train their technologists in ethics; 74 per cent evaluate AI...
McConnell Dowell, a leading infrastructure construction company has selected Orange Business...
In a novel example of the broad applications of LoRaWAN® Internet of Things (IoT) connectivity,...
Both parties are aligning their work to deliver on their vision of developing an open,...
Hitachi Vantara has introduced Lumada Maintenance Insights solutions that will expand the Lumada...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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