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Despite the disruptive impacts of COVID-19, 47% of organizations plan to increase their investments...
Deal to enable IoT opportunities for Chunghwa’s enterprise customers through Ericsson IoT...
Ninety-two percent of AI leaders train their technologists in ethics; 74 percent evaluate AI...
Report reveals a 700% increase in IoT-specific malware and the ‘chattiest’ IoT devices.
Collaboration will enhance safety, security and entertainment solutions for multi-national...
Deutsche Telekom and Software AG to create global Cloud of Things platform.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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