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Hitachi Vantara has introduced Lumada Maintenance Insights solutions that will expand the Lumada...
The manufacturing landscape is about to change and change in a big way, according to ABI Research,...
New services help customers advance a futureproof IoT strategy, develop optimised devices that...
Manufacturers plan to invest more than ever in smart factories but challenges in scaling must be...
Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...
A new study from Cradlepoint, the leader in cloud-delivered LTE and 5G Ready wireless network edge...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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