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Over two-thirds of CIOs say IoT will become a major burden as IoT multiplies the complexity of...
Splunk has introduced a new version of Splunk® IT Service Intelligence (ITSI) that can help IT...
Thirteen per cent of organisations implementing Internet of Things (IoT) projects already use...
The City of Tampere, Finland and Tieto, a leading Nordic IT services and software company, have...
Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...
Idrica is involved in a pilot project which focuses on remote reading of drinking water consumption...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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