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By 2020, nearly 40 percent of European organisations plan to deploy artificial intelligence and...
Nokia, in partnership with China Mobile/CMCC Guangxi, is delivering a landslide monitoring and...
Next-generation solutions deliver advanced Edge-AI performance, innovative power-efficiency, 5G...
Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...
Splunk has introduced Splunk for Industrial IoT, Splunk’s first Internet of Things (IoT)...
Research from Ubisense finds 40% of global manufacturers don’t know how to get started with IoT,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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