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New research shows privacy, security are frequently key consumer concerns and drive buying...
Dimension Data and Cisco have reached a new co-innovation agreement, to develop a deeper...
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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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