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Amazon Web Services has introduced four significant services and capabilities said to make it...
New research shows privacy, security are frequently key consumer concerns and drive buying...
Cisco is extending intent-based networking to some of the most challenging work environments on...
International standards initiative oneM2M has welcomed a range of new members as organisations...
Cloud service provider, ANS Group, is set to support leading property company, Bruntwood, in...
Synaptek is a new Digital Innovation Division dedicated to enabling better ways of working through...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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