NEWS

BBVA selects IPsoft to automate its customer support services

BBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia. 

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Majority of businesses missing sales and revenue as a result of inefficient marketing technology

Nearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.

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Failing to meet customer expectations

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve their online experience.

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BLOG

Bridge the IT skills gap, Hal

Artificial intelligence (AI) hasn’t always had favourable representation in pop culture. In Stanley Kubrick’s 2001: A Space Odyssey (1968), homicidal supercomputer Hal demonstrated how AI could surpass the intelligence of a human — and for humans, the results weren’t so great. In reality, AI threatens our jobs more than our lives. Here, Graham Smith, head of marketing at Microsoft recruitment partner Curo Talent, explains why IT workers needn’t worry about the AI takeover.

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Cradlepoint has announced a new partnership with Staffline to provide high-speed, flexible...
Despite being published in late 2022 and coming into effect in January 2023, the second Network and...
Enhancing Cognizant WorkNEXT digital workplace services with generative AI powered by ServiceNow.
The use of IGEL OS results in the Trust saving £500k not buying new desktops.
Hammerspace says that its Global Data Platform can now be used to process, store and orchestrate...
Number of UK banks that say sustainability is a key business strategy plummets by 40% in just 12...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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