Digitalisation World

Customers feel disconnected

Published in Digital Business

Consumer Connectivity Insights 2018 reveals over two-thirds (69 percent) of global consumers would consider changing their bank, retailer or insurance provider due to a disconnected experience.

NEWS

Successful automated customer self-service can only be achieved through mastery of natural language processing

Published in Digital Business

Self-service is in high demand, but businesses need to be in the best position to deliver it.

BLOG

The answer to closing the technology gap between SMEs and larger organisations

Published in Digital Business Infrastructure Networking Software Defined Networking

By Nick Sacke, Head of IoT and Products at Comms365.

Published in Digital Business

Kryon Process Discovery is said to enable any enterprise to be fully automated in unprecedented time and at unparalleled cost-effectiveness expanding the benefits of RPA for maximum ROI.

BLOG

Safeguarding your job through the robotic revolution

Published in Digital Business

By Neil Kinson, Chief of Staff, Redwood Software.

VIDEO

The Resilience Premium of Digital Business

Published in Digital Business

Digital infrastructure fo global project collaboration

New regional cloud-collaboration servers empower customers to manage project information...

The AI industry to hit almost $830 billion by 2030

The global AI industry has grown tremendously over the past years, and nothing can stop its growth....

Accenture helps United Utilities

Accenture has helped United Utilities (LON: UU), the U.K.’s largest listed water company, build...

Ryanair goes all-in on AWS

Airline chooses AWS for the broadest and deepest portfolio of cloud services, unmatched...

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...

Sustainability - a priority

Sustainability will be a core priority for IT leads over the next two years with more than four in...

Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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