Allowances made for shortcomings in customer service during COVID-19 times are wearing thin.
Read MoreGoogle Cloud is working with Reckitt Benckiser (RB) to drive stronger customer engagement as the consumer health, hygiene and nutrition company embarks on wide-scale digital transformation.
Read MoreDigitalisation World talks with Kelly Lock, Infortrend’s North Europe Head of Strategic Commercial Development, focusing on how the company and its customers are adapting to life in the ‘new normal’ world.
Read MoreEurope is the world’s enterprise data superpower according to new research from Digital Realty.
Read MoreNew technology powered by flexible work models will cause companies to rethink workforce strategies; AI-augmented employees will be more engaged, more productive, and more innovative.
Read MoreNew research conducted by Vanson Bourne on behalf of emerging technology consultancy, Emergence Partners, has found that 46% of UK businesses have been driven to increase their investment in automation as a result of the recent lockdown.
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