NEWS

Just 10% of global businesses are front-runners in inclusion and diversity practices

For front-runners, inclusion and diversity practices constitute a source of innovation and differentiation (67%), increased revenue (56%), and enhanced customer satisfaction (51%).

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BLOG

In a time of crisis, these four digital disruption mistakes may cost you dearly

What does disruption mean to you? In the pre-pandemic days of 2019, disruption was the dream; in business it was a byword for innovation, transformation, dreaming big. By Gary Harrold, CEO UK & Ireland, Swiss Post Solutions.

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BLOG

Building agility through workforce engagement in a post-pandemic world

Just over a year ago COVID-19 swept across the globe, forcing changes across our personal and working lives. Without a doubt, one of the biggest impacts to organisations was the shift to remote work – forever changing the future of workforce engagement. By Clément Wehrung, Product Strategist, Fuze.

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BLOG

Leading CX strategies with thoughtfulness

Customer service has quickly become a key differentiator as a result of changing consumer behaviours during the pandemic. Personalisation from brands is in the spotlight and many organisations are adopting personalised customer experience (CX) strategies in order to deliver relevant messages to audiences. By Brian Atkinson, GM & VP at Five9.

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BLOG

The trend to co-managed IT service delivery

The Covid-19 pandemic has triggered a shift in how enterprises manage their IT. By Bob Petrocelli, CTO, Datto.

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Nearly 90% of organizations experienced a breach in the last year that they can partially attribute...
City Football Group (CFG) has formed a new global multi-year partnership with Cisco, the worldwide...
Atkins – a member of the SNC-Lavalin Group – and Cardiff University are working in partnership...
In an era of increased tech spending, especially in AI, experts emphasize the critical role of...
Contracting activity, however, remains at near record levels.
84% of IT teams expect increased budget to facilitate new ways of working, yet only 34% are...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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