NEWS

Business success depends on exceptional customer experience

Global Annual Customer Experience Trends Report 2021 shows customers continue to be more demanding, making it harder for businesses to meet expectations in a post-pandemic world.

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NEWS

Citrix to acquire Wrike

Transaction unites leading workspace delivery platform with best-in-class SaaS work management solution, ushering in new era of employee productivity.

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NEWS

Agility angst?

IDC research, commissioned by ServiceNow, shows a direct correlation between organisational agility and improvements in customer loyalty, talent retention and time to market.

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NEWS

CIOs need greater cross-team collaboration to drive digital transformation

93% say IT’s ability to maximize value for the business is hindered by challenges, including IT and business teams working in silos.

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NEWS

Kreston Reeves plans for and delivers future of work with Citrix

Accounting firm leverages digital workspace solutions to enable work from anywhere.

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NEWS

Higher risk of disinformation attacks

Fujitsu expects both businesses and individuals to be targeted, based on issues that impact a wide section of society – including mandatory vaccination, health passports, and lockdowns.

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Four out of five prefer that human customer service interactions remain a part of customer service.
And only 38% business leaders rate their decarbonisation efforts so far as very successful.
Overcoming competing priorities and new challenges will be key to IT leaders’ success.
According to a recent Kaspersky survey, people who work in companies with fewer than 50 employees,...
Digitopia has found that the digital maturity average has improved from 2.7 in 2020 to 2.8 in 2021...
Companies sign Memorandum of Understanding to combine cloud technologies with high fidelity digital...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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