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Unlocking the Potential of Purpose-Built AI and Automation

In this Q&A, Darren Rushworth, President of NICE International, explores how purpose-built AI is revolutionising customer service by addressing the shortcomings of generic AI solutions. He discusses how organisations can bridge critical consumer protection gaps, leverage domain-specific AI models for better outcomes, and drive long-term transformation in customer experience.

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NEWS

Defra extends collaboration with Kyndryl

This marks a one-year, £2.28M contract extension to Kyndryl and Defra’s current partnership.

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BLOG

Is the VDI Juice Worth the Squeeze?

By Samuele Gantner, Chief Product Officer at Nexthink.

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BLOG

BPA or RPA? Maybe you need both

Satish Thiagarajan, Founder and CEO of UK consulting firm Brysa, compares BPA and RPA, when to use them, and when they work well together to bring about business change.

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New study reveals enthusiasm among business leaders for Metaverse working.
UK enterprise organisations showed high levels of concerns around all aspects of digital resilience.
Cryptocurrencies hold massive potential for businesses.
Research from HR platform e-days shows 60% of us are reluctant or unsure about returning to the...
Broadcom has launched Rally® Anywhere, the on-premises offering of Rally, its enterprise agility...
Tool set to significantly boost sales in the KBB sector.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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