NEWS

Orchestrating the CX capability

Leveraging the power of Enlighten AI to orchestrate consumer interactions for interruptible digital and voice engagements across agent and agentless journeys at massive scale.

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NEWS

75% of workers say leadership has prioritised structure over collaboration

Transformation during the pandemic did not focus on how people collaborate, leading to a new contributing factor to the great resignation and quiet quitting.

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NEWS

Dubai launches ‘Unleashing the Power of Data through Private Synthetic Data’ report

Digital Dubai has launched the first Synthetic Data Implementation Framework, making Dubai the first city in the world to do so. Designed to promote and facilitate the use of synthetic data, the framework is set to increase opportunities to share high-value data, whilst protecting the sensitive information it contains. Digital Dubai wants to use synthetic data to deliver on its mission of boosting data-led innovation and driving the digitisation of Dubai’s economy.

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NEWS

WithSecure research reveals IT decision-makers’ concerns on supply chain disruption

67% of IT decision-makers believe supply chain issues in the UK will remain the same or worsen in the next year.

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NEWS

Nearly three fifths of UK workers are wasting up to 40 hours every year on tech set-up for meetings

MAXHUB research reveals that 18-24-year-olds take the longest to set up tech for virtual video calls.

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As the official IT provider for golf’s original Championship, NTT DATA will unveil its advanced...
ViaSat is working with The University of Aberdeen’s Centre for Rural Health, NHS Highland and...
HCL Technologies (HCL) has introduced HCL Digital Experience (DX) 9.5, founded on the former IBM...
Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live...
Insight Enterprises has released its 2024 Trends Report, highlighting the key trends that will...
VMware has launched ‘The State of Kubernetes 2022’ report, revealing that Kubernetes has now...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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