NEWS

Enterprise AI hits the wall

Demands for privacy and sovereignty expose limits of architectures built for centralised and borderless data flows.

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NEWS

Abnormal AI strengthens leadership with strategic appointments

Abnormal AI strengthens its team with key executive hires amid rising AI-generated cybersecurity threats, aiming to enhance product innovation and customer support.

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NEWS

Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust, governance, and operational resilience.

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NEWS

Automation will reshape IT operations within three years, say a third of teams

SolarWinds research reveals growing confidence in automation, however concerns around accuracy, skills and oversight remain.

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NEWS

Downtime is a systemic business crisis

600 billion annual impact: Aggregate downtime costs for the Global 2000 have soared 50% in two years.

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NEWS

43% of enterprise AI initiatives may fail as leaders face shrinking timelines for impact

HCLTech has released findings from its latest Enterprise AI Market Report, The AI Impact Imperatives, 2026, highlighting a growing execution gap as enterprises race to scale AI while facing mounting pressure to deliver results within increasingly compressed timeframes.

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The ODI’s latest white paper, ‘Building a better future with data and AI’, is based on...
Leader in cloud contact centre and customer experience solutions, Content Guru, today announced the...
The report also finds that 71% of employees want to work a hybrid or remote schedule of their...
CSI is today announcing a new brand identity in response to the evolving role technology is playing...
New SI program offers training, certification, accreditation, and eLearning necessary to build...
Splunk has unveiled the results of the 2017 Splunk Public Sector IT Operations Survey. The...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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